{"id":2555799,"url":"https://alion.io/job/teamtag-clinical-applications-analyst","title":"Clinical Applications Analyst","company":{"id":2231267,"name":"Teamtag","domain":"teamtag.com","url":"https://alion.io/company/teamtag-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":82000,"max":97000,"currency":"USD","period":"year","gross":null,"usd_annual":97000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"SQL","optional":false},{"name":"Microsoft Excel","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-16T10:58:56Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoiceDental Implant Centers, WellNowUrgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.\nAs a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Clinical Applications Analyst.\nJob Overview:\nThe Clinical Applications Analyst is an early-career but highly technical role responsible for the configuration, support, and optimization of clinical applications that directly impact patient care and operational efficiency. This role demonstrates increasing ownership of assigned applications, environments, and workflows, applying structured analysis and technical problem-solving skills to ensure stability, data integrity, and effective end-user adoption. Analysts operate with growing independence, leverage SQL and system tools to investigate issues, and contribute meaningfully to application lifecycle activities while building depth in healthcare IT platforms and clinical workflows.\nKey Responsibilities\nConfigure, test, and implement clinical application solutions with defined ownership of assigned modules or workflows.\n\nPerform application builds, maintenance, and troubleshooting using structured analytical approaches.\n\nIndependently resolve routine-to-moderate complexity support tickets; participate in on-call rotations and escalate appropriately.\n\nUse SQL and reporting tools to investigate data issues, validate workflows, and support operational analysis.\n\nMaintain accountability for assigned workstreams, deliverables, and timelines.\n\nDevelop strong partnerships with clinical and operational stakeholders to understand needs and translate them into system solutions.\n\nSupport observability and monitoring activities for enterprise applications, including reviewing alerts, logs, and performance metrics.\n\nContribute to team initiatives, upgrades, and enhancement efforts with clear documentation and follow-through.\n\nOther responsibilities as assigned.\n\nUser Training and Support\nProvide direct application support and functional guidance to end users within assigned application areas.\n\nDevelop and maintain job aids, workflows, and reference documentation.\n\nCommunicate user needs, risks, and improvement opportunities to senior analysts and project teams.\n\nProject Management and Implementation\nSupport deployments, upgrades, and enhancement activities, owning defined tasks end to end.\n\nGather and document business and functional requirements under guidance.\n\nExecute testing activities, validate outcomes, and document results following established standards.\n\nBusiness Process Improvement\nAnalyze current workflows and identify inefficiencies or improvement opportunities.\n\nUnderstand and articulate how configuration decisions impact clinical and business processes.\n\nParticipate in periodic system reviews when requested.\n\nCollaboration and Communication\nWork collaboratively with cross-functional teams to support issue resolution.\n\nCommunicate progress, challenges, and escalation needs to team members and leadership.\n\nSupport coordination with vendors as directed.\n\nQualifications:\nBachelor’s degree in information technology, Computer Science, or a related field\n\n1-2 years of experience in application support, systems analysis, or healthcare IT.\n\nFamiliarity with databases, software development life cycles (SDLC), and business process analysis.\n\nPrior experience working with clinical applications or healthcare IT systems (e.g. Epic, Cerner, etc)\n\nExperience with troubleshooting tools, SQL, and scripting languages.\n\nExcellent communication skills, with the ability to work effectively with both technical and non-technical teams.\n\nStrong analytical, organization and problem-solving abilities.\n\nExperience with project management or working in Agile/Scrum environments is a plus.\n\nProficiency in Microsoft Office, with Excel skills being most critical\n\nSkills and Competencies:\nStrong technical aptitude with a focus on application functionality and troubleshooting.\n\nAbility to manage multiple tasks and prioritize effectively in a fast-paced environment.\n\nStrong interpersonal skills to work collaboratively across departments.\n\nAttention to detail and strong organizational skills.\n\n Annual Salary Range: $82,000-$97,000, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match\n Location: Hybrid Schedule located in our Chicago office in the West 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