{"id":2555838,"url":"https://alion.io/job/teamtag-senior-manager-ai-platform-delivery","title":"Senior Manager, AI Platform & Delivery","company":{"id":2231267,"name":"Teamtag","domain":"teamtag.com","url":"https://alion.io/company/teamtag-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":165000,"max":195000,"currency":"USD","period":"year","gross":null,"usd_annual":195000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"ArgoCD","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude","optional":false},{"name":"Docker","optional":false},{"name":"Embeddings","optional":false},{"name":"Function Calling","optional":false},{"name":"GCP","optional":false},{"name":"Gemini","optional":false},{"name":"GitLab","optional":false},{"name":"GitLab CI","optional":false},{"name":"GitOps","optional":false},{"name":"Google Cloud Run","optional":false},{"name":"Google GKE","optional":false},{"name":"Kubernetes","optional":false},{"name":"Least Privilege","optional":false},{"name":"LLM","optional":false},{"name":"LLM Evaluation","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Progressive Delivery","optional":false},{"name":"RAG","optional":false},{"name":"Spinnaker","optional":false},{"name":"Terraform","optional":false},{"name":"Vertex AI","optional":false},{"name":"Confluence","optional":true},{"name":"FinOps","optional":true},{"name":"Google BigQuery","optional":true},{"name":"Grafana","optional":true},{"name":"Jira","optional":true},{"name":"Sentry","optional":true},{"name":"Vertex AI Agent Builder","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-29T04:09:25Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":94},"description":"The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting over 23,000 healthcare professionals and team members at more than 1,150 locations across 48 states. Our five supported healthcare practices operate under the brands Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet. We’re committed to enabling healthcare professionals to focus on patient care while we handle the business operations that support them.\nWe are seeking a Senior Manager of AI Platform & Delivery.\nOur Platform Engineering organization - spanning Delivery, Cloud, and SRE - is expanding its leadership bench as the company scales its adoption of AI. We’re hiring a Senior Manager, AI Platform & Delivery to lead the teams that build and operate the foundation every team uses to work with AI safely, reliably, and productively; built on Google Cloud and anchored by our two flagship enterprise AI platforms: Claude Enterprise and Google’s Gemini Enterprise Agent Platform (formerly Vertex AI).\nIn this role you’ll own two closely related charters:\nAI Platform: the strategy, roadmap, operation, and governance of our enterprise AI platforms, the surrounding ecosystem of plugins, connectors, and marketplace extensions, and the agents, tooling, and paved paths that turn AI from a novelty into everyday infrastructure.\n Delivery: leading the Delivery function that ships platform capabilities to the rest of engineering, ensuring teams get reliable, well-paved paths to build on.\nYou’ll lead a team that includes AI Platform Engineers and Delivery engineers (both mentoring and growing the team) while setting technical direction, owning operational excellence, and partnering across Security, IT, and the business. This is a hands-on leadership role: you’ll spend most of your time leading people and shaping strategy, while staying close enough to the technology to make sound architectural and operational calls.\nThis is a strong fit for an engineering leader who has built and run high-performing platform, DevOps, SRE, or MLOps teams, is energized by AI enablement, and wants to own an emerging AI platform end to end from provisioning and onboarding through operations, governance, and adoption at scale.\nWhat you'll do\nTeam Leadership & People Management\nLead, coach, and grow a team of AI Platform and Delivery engineers through hiring, onboarding, performance management, and career development.\nSet clear goals and priorities, foster a healthy, inclusive, high-trust team culture, and create the conditions for engineers to do their best work.\nBalance hands-on technical involvement with delegation, empowering the team to own systems end to end.\nAI Platform Operations Strategy & Roadmap\nOwn the vision, strategy, and roadmap for our enterprise AI platforms (Claude Enterprise and Gemini Enterprise) on Google Cloud, increasingly through the Gemini Enterprise Agent Platform (formerly Vertex AI).\nPrioritize across competing demands (adoption, reliability, cost, security, and governance) and communicate trade-offs clearly to leadership and stakeholders.\nSet direction for the surrounding ecosystem: plugins, connectors, MCP integrations, and the internal marketplace of approved extensions, agents, and integrations (Agent Garden, Model Garden).\nSoftware Delivery Leadership\nOwn the software delivery platform and toolchain end to end. This includes source control and CI/CD (GitLab, GitLab CI), GitOps-based continuous delivery (ArgoCD), and deployment orchestration (Spinnaker), and set the standards teams build, release, and ship on.\nDrive secure-by-default, standardized pipelines and GitOps workflows: least-privilege service accounts, keyless auth (Workload Identity Federation), reproducible deploys, and progressive delivery (canary, blue/green) with safe, fast rollbacks across GKE and Cloud Run.\nLead the Delivery function so platform capabilities and paved paths ship reliably and predictably to application and engineering teams; manage delivery tooling roadmap, upgrades, and migrations (e.g., consolidating or evolving CI/CD and continuous-delivery platforms).\nChampion developer experience - golden paths, paved roads, reference architectures, self-service onboarding, and templates that make the right thing the easy thing.\nDrive execution and delivery performance across the team’s workstreams: planning, prioritization, healthy delivery cadence, and steady improvement in DORA metrics (deployment frequency, lead time, change failure rate, MTTR).\nOperational Excellence\nEnsure our AI platforms and services are reliable, performant, observable, and cost-effective in production.\nMature how the team operates: on-call, incident response, post-incident reviews, SLAs, and operational metrics for both deterministic and non-deterministic (AI) systems.\nOwn platform cost governance (usage, seat utilization, and spend) across Claude Enterprise, Gemini Enterprise, and Google Cloud.\nGovernance, Security & Compliance\nPartner with Security, IT, and leadership to define and enforce standards, guardrails, and policies for safe, secure, and responsible AI use including for plugins, extensions, and the marketplace.\nOversee identity, access, and provisioning at scale, focusing on things such as SSO, role and group management, access reviews, and the full user lifecycle across platforms.\nEnsure evaluation harnesses and quality checks are in place to measure AI output quality and catch regressions.\nStakeholder & Cross-functional Partnership\nServe as the primary point of contact for AI platform and delivery topics across the business; translate technical capabilities into business value.\nCommunicate roadmap, adoption, and outcomes to leadership and partner teams.\nManage relationships with key vendors and partners (e.g., Anthropic and Google Cloud), including licensing, seats, and roadmap alignment.\nRequirements\n8+ years in platform engineering, DevOps, SRE, MLOps, cloud, or a related software/infrastructure discipline, including 2-3+ years directly managing or leading engineering teams.\nDemonstrated success building, leading, and growing high-performing engineering teams - hiring, mentoring, and developing engineers.\nStrong technical foundation: Google Cloud (GCP), containers and orchestration (Docker, Kubernetes), and infrastructure-as-code (Terraform or similar).\nStrong grasp of modern CI/CD and continuous delivery - pipeline design (GitLab CI or equivalent), GitOps (ArgoCD or similar), and deployment orchestration / progressive delivery (Spinnaker or similar) - including secure, keyless authentication to cloud providers.\nExperience operationalizing AI/LLM or data/ML workloads in production - or a strong infrastructure foundation and clear eagerness to lead in the AI space.\nWorking knowledge of how LLMs and AI APIs are used in applications (prompting, RAG, embeddings, tool/function calling, agents).\nTrack record of owning strategy and roadmap, setting priorities, and driving delivery across multiple workstreams.\nExcellent written and verbal communication and stakeholder-management skills; able to influence leadership and explain technical concepts to non-experts.\nSolid grasp of operational best practices, monitoring/observability, and cost governance.\nBased in (or willing to relocate to) the Chicago area and able to work onsite/hybrid.\nNice to Have (Preferred)\nDirect experience with Claude Enterprise; deployment, administration, onboarding, plugins, connectors, or MCP.\nExperience with Gemini Enterprise and/or the Gemini Enterprise Agent Platform (formerly Vertex AI) - Agent Builder/Agent Engine, Agent Garden, Model Garden, RAG/Vector Search.\nExperience leading AI enablement, governance, or practical AI programs across an organization.\nExperience managing a plugin/extension ecosystem or an internal app/agent marketplace.\nBackground partnering with FinOps to drive cloud and AI cost visibility and accountability.\nExperience building or scaling internal developer platforms or developer-experience functions.\nDirect, hands-on experience operating GitOps and continuous delivery at scale - ArgoCD, Spinnaker, GitLab / GitLab CI, and Argo Rollouts or Flux - across Kubernetes (GKE) and serverless (Cloud Run).\nFamiliarity with DORA metrics and a track record of measurably improving software delivery performance.\nExperience managing vendors and partner relationships with cloud and AI providers.\nFamiliarity with our stack: Google Cloud / BigQuery, Atlassian (Jira/Confluence), incident.io, Grafana/OTEL, Sentry, Microsoft 365.\nDegree in Computer Science, Engineering, or a related field - or equivalent practical experience.\nAbout the Team\nYou’ll join our Platform Engineering organization, which spans Delivery, Cloud, and SRE and reports to the Senior Director of Platform Engineering. We’re a pragmatic team focused on giving the rest of the company reliable, well-paved infrastructure to build on - and we’re now extending that mission to AI.\n*This role is onsite 4 days/week in our Chicago office (Fulton Market District)\nA generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match\nSalary: $165,000-195,000/year plus 15% performance bonus","description_format":"text","description_chars":9244,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T19:10:24Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.59,"p_room":0.28,"age_days":94,"expected_fill_days":38,"reasons":["conf:1","velocity","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":195000,"is_top_pay":true},"html_url":"https://alion.io/job/teamtag-senior-manager-ai-platform-delivery","json_url":"https://alion.io/job/teamtag-senior-manager-ai-platform-delivery.json","meta":{"generated_at":"2026-10-29T08:46:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2231267},"rest":"https://alion.io/mcp/rest/get_company?id=2231267"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteamtag-senior-manager-ai-platform-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteamtag-senior-manager-ai-platform-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteamtag-senior-manager-ai-platform-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/teamtag-senior-manager-ai-platform-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteamtag-senior-manager-ai-platform-delivery"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2555838}},{"tool":"search_jobs","arguments":{"company":"teamtag.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2555838},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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