{"id":3056291,"url":"https://alion.io/job/teamviewer-account-manager","title":"Account Manager","company":{"id":51685,"name":"TeamViewer","domain":"teamviewer.com","url":"https://alion.io/company/teamviewer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":95,"open_postings":81,"ghost_share":0,"stale_share":0,"repost_share":0.012,"time_to_fill_p50_days":99,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Copenhagen, Denmark","Stockholm, Sweden","London, United Kingdom"],"countries":["DK","SE","GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":104000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2986},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-19T10:47:02Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-28T12:32:41Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.\nWe believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?\nResponsibilities\nOwn a book of enterprise accounts as the sole account owner, with full accountability for gross retention, net revenue retention, and expansion.\n\nBuild and maintain account plans for your key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.\n\nRun every renewal in your book proactively, engaging well ahead of term end with a clear value narrative, and negotiate commercial terms including multi-year agreements.\n\nIdentify, qualify, and close expansion opportunities - additional seats, products, and use cases - through a consultative, solutions-focused approach with IT and business stakeholders.\n\nForecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates current in Salesforce.\n\nPartner with Enterprise Solution Engineers on technical validation and solution design, and with Customer Success and Support to resolve issues that put retention at risk.\n\nWork with partners, distributors, and resellers on opportunities procured through the channel.\n\nBring customer and market insight back to Product, Marketing, and leadership; contribute to references, case studies, and customer events.\n\nWhat success looks like:\nGross and net revenue retention at or above target across your book.\n\nExpansion quota attained, with a healthy, accurately forecast pipeline.\n\nEvery account with a current plan and a known renewal path; no surprises at term end.\n\nClean handoffs with the Account Executive and Specialist teams - nothing falling between roles.\n\nRequirements\n3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.\n\nA proven record of retaining and expanding a book of business against retention and expansion targets.\n\nStrong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.\n\nConsultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap.\n\nDisciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).\n\nExcellent communication and presentation skills; comfortable in executive conversations.\n\nEntrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment.\n\nWhat we offer\nOnsite Onboarding in our HQ office for an optimal start\n\nGreat compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews\n\nPremiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer\n\nPublic transport friendly offices\n\nOption to lease an e-bike (Germany only)\n\nSpecial terms for local gyms\n\nAccess to Corporate Benefits platform with many discounts\n\nRegular Team events and company-wide celebrations\n\nOpen door policy, no dress code rules, frequent all Hands and Leadership Lunches\n\nHybrid and Flexible work time\n\nWork From Abroad Program allowing up to 40 days of work outside your contracting country\n\nWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!\n\nTeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.\nIf you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.","description_format":"text","description_chars":4687,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AR & VR Software","RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-10-22T03:55:44Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":8,"expected_fill_days":99,"reasons":["conf:8","velocity","win:early","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/teamviewer-account-manager","json_url":"https://alion.io/job/teamviewer-account-manager.json","meta":{"generated_at":"2026-10-28T19:31:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27007,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51685},"rest":"https://alion.io/mcp/rest/get_company?id=51685"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteamviewer-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteamviewer-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteamviewer-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/teamviewer-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteamviewer-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3056291}},{"tool":"search_jobs","arguments":{"company":"teamviewer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3056291},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}