{"id":2138343,"url":"https://alion.io/job/teamviewer-enterprise-account-manager-remote-westcentral-time-zone","title":"Enterprise Account Manager - (Remote, West/Central Time Zone)","company":{"id":51685,"name":"TeamViewer","domain":"teamviewer.com","url":"https://alion.io/company/teamviewer","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":89,"open_postings":73,"ghost_share":0.014,"stale_share":0.192,"repost_share":0.014,"time_to_fill_p50_days":94,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"inferred","locations":["Los Angeles, United States","Phoenix, United States","Salt Lake City, United States","Austin, United States","Houston, United States","Dallas, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":121000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1566},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-01T21:26:52Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-05T07:28:53Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.\nWe believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?\nYou will own a defined book of TeamViewer's existing enterprise customers and be accountable for retaining and growing every one of them. You are the sole owner of your accounts: the strategic relationship, the renewal, and the expansion plan sit with you, and you forecast all of it weekly.\nThe goal of this role is to grow our presence at strategic accounts, deepen relationships, and make happy customers that speak on stages and write case studies.\nOwn a book of 20-40 enterprise accounts as the sole account owner, with full accountability for gross retention, net revenue retention, and expansion.\n\nBuild and maintain account plans for your key accounts: stakeholder maps, renewal timelines, adoption status, expansion hypotheses, and risk.\n\nRun every renewal in your book proactively, engaging well ahead of term end with a clear value narrative, and negotiate commercial terms including multi-year agreements.\n\nIdentify, qualify, and close expansion opportunities - additional seats, products, and use cases - through a consultative, solutions-focused approach with IT and business stakeholders.\n\nForecast weekly with accuracy: renewals and expansion by stage and category, with next steps and close dates current in Salesforce.\n\nTake receipt of qualified opportunities handed up from the Enterprise Account Specialist desk when an account you own grows past $10K, and pass sub-$10K upsells inside your accounts down to the desk to book.\n\nPartner with Enterprise Solution Engineers on technical validation and solution design, and with Customer Success and Support to resolve issues that put retention at risk.\n\nWork with partners, distributors, and resellers on opportunities procured through the channel.\n\nBring customer and market insight back to Product, Marketing, and leadership; contribute to references, case studies, and customer events.\n\nWhat success looks like:\nGross and net revenue retention at or above target across your book.\n\nExpansion quota attained, with a healthy, accurately forecast pipeline.\n\nEvery account with a current plan and a known renewal path; no surprises at term end.\n\nClean handoffs with the Account Executive and Specialist teams - nothing falling between roles.\n\nQualifications:\n3+ years in enterprise account management, renewals, or customer-facing sales with existing customers; SaaS or technology required.\n\nA proven record of retaining and expanding a book of business against retention and expansion targets.\n\nStrong commercial skills: negotiation, multi-year structuring, and navigating procurement in mid-size and large organizations.\n\nConsultative, solutions-focused approach with the ability to engage IT leaders and business stakeholders on value and roadmap.\n\nDisciplined operator: weekly forecasting, account planning, and CRM hygiene (Salesforce).\n\nExcellent communication and presentation skills; comfortable in executive conversations.\n\nEntrepreneurial attitude with the ability to work in a rapidly changing, high-growth environment.\n\nSpanish is a plus but not a requirement.\n\nRequired Travel: Up to 40% domestic\n\nWhat we offer\nWork location is Remote, USA.\n\nThe ideal candidate resides in the West or Central Time Zone of the USA.\n\nCompetitive compensation and bonuses\n\nFlexible PTO and paid holidays\n\n401(k) with employer matching\n\nComprehensive Health insurance package including 100% employer-paid medical coverage\n\nUp to 12 weeks of Parental Leave\n\nBasic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid\n\nQuarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings\n\nOpen door policy and business casual dress code\n\nWe celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!\n\nTeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.\nIf you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.","description_format":"text","description_chars":5267,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AR & VR Software","RMM & MSP Software"],"lifecycle":[{"event":"open","at":"2026-10-09T02:25:57Z"},{"event":"close","at":"2026-10-29T02:56:53Z"},{"event":"reopen","at":"2026-10-29T23:08:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.888,"p_room":0.9,"age_days":34,"expected_fill_days":94,"reasons":["conf:10","velocity","win:mid","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/teamviewer-enterprise-account-manager-remote-westcentral-time-zone","json_url":"https://alion.io/job/teamviewer-enterprise-account-manager-remote-westcentral-time-zone.json","meta":{"generated_at":"2026-11-05T11:18:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14496,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51685},"rest":"https://alion.io/mcp/rest/get_company?id=51685"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteamviewer-enterprise-account-manager-remote-westcentral-time-zone"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteamviewer-enterprise-account-manager-remote-westcentral-time-zone"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteamviewer-enterprise-account-manager-remote-westcentral-time-zone"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/teamviewer-enterprise-account-manager-remote-westcentral-time-zone\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteamviewer-enterprise-account-manager-remote-westcentral-time-zone"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2138343}},{"tool":"search_jobs","arguments":{"company":"teamviewer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2138343},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}