{"id":3558964,"url":"https://alion.io/job/tech-mahindra-desktop-support-engineer","title":"Desktop Support Engineer","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":45000,"currency":"USD","period":"year","gross":null,"usd_annual":45000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-31T02:35:03Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-10-31T21:16:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\n\nSkill Set :\nWindows 10\n\nTotal Experience :\n5.00 to 8.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n09/10/2026\n\nJob Expiry Date :\n27/11/2026\n\nDomain :\nIT\n\nLocation :\nPHILADELPHIA [United States]\n\nJob Reference No :\n4112106\n\nJob Summary\nTitle: Desktop Support Engineer\nLocation: Boston, MA (South Station office)\nType: FTE\nSalary range: $40K-$45K Per Annum\nJob description:\nGood Customer Service Skills\nDemonstrate technical experience\nProficient in configuring, managing, and troubleshooting Windows 10 and Windows 11 operating systems\nSkilled in System administrative tasks\nExperience troubleshooting Application and Operating System related issues\nKnowledge on Networking preferred\nTroubleshoot Laptop, Desktop, Thin Clients, Printers, Hardware & Drivers issues\nCoordinate with the Depot for Asset Management, shipment of hardware\nTelephony Support (Avaya and Cisco IP Phones)\nFamiliarity with ITIL principles\nHands-on experience using ServiceNow\nMust have excellent oral and written communication skills\nThe pay range for this role is $40,000- $45,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.\n“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. 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