{"id":2829974,"url":"https://alion.io/job/tech-mahindra-infra-support-engineer","title":"Infra Support Engineer","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":70000,"currency":"CAD","period":"year","gross":null,"usd_annual":49528},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T02:21:19Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-19T22:02:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\n\nSkill Set :\nWindows Administration\n\nTotal Experience :\n7.00 to 10.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n22/09/2026\n\nJob Expiry Date :\n26/10/2026\n\nDomain :\nIT\n\nLocation :\nCALGARY [Canada]\n\nJob Reference No :\n4108545\n\nJob Summary\nThis job posting is for an existing, active vacancy and we are looking for Desktop Support immediately with experience in Desktop Support\nJob duties/accountabilities\nA Desktop Support Engineer provides technical support to clients or employees, ensuring that computer hardware, software, and networks operate efficiently. This role involves troubleshooting issues, installing and configuring systems, and providing on site support.\nKey Responsibilities:\nOn Site Support: Respond to client queries and provide on site technical assistance.\nNetwork Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.\nTroubleshooting: Diagnose and resolve hardware and software issues.\nInstallation and Configuration: Set up new hardware, software, and operating systems.\nTraining and Assistance: Provide training and technical support to end users.\nDocumentation: Maintain records of issues and solutions in a ticketing system.\nCollaboration: Work with other IT professionals to ensure seamless support.\nRequired Skills:\nStrong knowledge of computer hardware, software, and networking.\nExcellent problem solving and troubleshooting abilities.\nGood communication skills to interact with clients and team members.\nAbility to work independently and manage time effectively.\nWillingness to learn new technologies and adapt to changing environments.\nEducational Qualifications:\nA bachelor's degree in Computer Science, Information Technology, or a related field.\nRelevant certifications (e.g., CompTIA A+, Network+, or similar) are a plus.\nHands on experience with IT support and network management. The pay range for this role is CAD $65000 - CAD $ 70000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.\nAI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.\n\"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. 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