{"id":3679420,"url":"https://alion.io/job/tech-mahindra-lead-network-operations","title":"Lead Network Operations","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Doha, Qatar"],"countries":["QA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-11-03T12:29:18Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T19:43:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description\n\nSkill Set :\nProject Management\n\nTotal Experience :\n2.00 to 5.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n30/10/2026\n\nJob Expiry Date :\n10/11/2026\n\nDomain :\nIT\n\nLocation :\nDOHA [Qatar]\n\nJob Reference No :\n4115837\n\nJob Summary\nJob Title: Technical Support Engineer\nLocation: Ooredoo QAT Doha\nYears of Experience: 8 Years\nJob Summary:\nWe are seeking a dedicated and skilled Technical Support Engineer with a strong foundation in Project Management to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our clients while effectively managing projects to ensure timely and successful delivery of solutions. This role requires a proactive approach to problem solving and the ability to communicate technical information clearly to both technical and non technical stakeholders.\nResponsibilities:\nProvide technical support to clients via phone, email, and in person, addressing inquiries and resolving issues promptly.\nManage technical projects from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.\nCollaborate with cross functional teams to identify and implement solutions that enhance customer satisfaction.\nDocument technical issues and resolutions in a clear and organized manner, contributing to the knowledge base.\nConduct training sessions for clients and internal teams on product features and best practices.\nMonitor and report on project progress, identifying risks and implementing mitigation strategies as necessary.\nStay updated on industry trends and emerging technologies to provide informed support and recommendations.\nMandatory 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