{"id":2820490,"url":"https://alion.io/job/tech-mahindra-microsoft-pos-support-specialist","title":"Microsoft POS Support Specialist","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":122000,"currency":"USD","period":"year","gross":null,"usd_annual":122000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-18T16:28:59Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-25T17:39:10Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Job Description\n\nSkill Set :\nMicrosoft 365\n\nTotal Experience :\n8.00 to 10.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n10/09/2026\n\nJob Expiry Date :\n28/11/2026\n\nDomain :\nIT\n\nLocation :\nWILMINGTON [United States]\n\nJob Reference No :\n4106637\n\nJob Summary\nTitle- Microsoft POS Support Specialist\nLocation- wilmington DE\nSalary- $120K/Y\nProvide day to day technical support for Microsoft POS systems.\nDiagnose and resolve hardware, software, and network related issues related to the POS systems.\nConfigure and maintain POS terminals, peripherals, and related equipment.\nAssist with software updates, patch management, and system configurations to ensure up to date security and functionality.\nCollaborate with internal IT teams and vendors to escalate and resolve complex issues.\nEnsure timely resolution of incidents and service requests related to POS systems.Document issues, resolutions, and updates in the ticketing system.\nProvide training to retail staff on the usage and troubleshooting of POS systems.\nPerform regular audits of POS system performance and recommend improvements or optimizations.\nSupport the integration of POS systems with other enterprise solutions like inventory management and payment gateways.\nMonitor POS system compliance with industry standards and security policies.\nThe pay range for this role is $120,000 - $122,000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.\nTech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. 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