{"id":3584719,"url":"https://alion.io/job/tech-mahindra-nexthink-automation-engineer","title":"Nexthink automation engineer","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cyberjaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-11-01T08:35:16Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-03T22:40:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description\n\nSkill Set :\nNexthink\n\nTotal Experience :\n3.00 to 12.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n28/10/2026\n\nJob Expiry Date :\n31/12/2026\n\nDomain :\nIT\n\nLocation :\nCYBERJAYA [Malaysia]\n\nJob Reference No :\n4115335\n\nJob Summary\nJob Title: Nexthink automation engineer\nLocation: TechM MYS SL Cyberjaya\nYears of Experience: 5 7 Years\nJob Summary:\nWe are seeking a skilled Infrastructure Operations Engineer with a strong background in managing and optimizing IT infrastructure. The ideal candidate will have a deep understanding of Nexthink, which is essential for monitoring and improving end user experience. This role requires a proactive individual who can work collaboratively within a team to ensure the stability and efficiency of our infrastructure operations.\nResponsibilities:\nManage and maintain IT infrastructure, ensuring high availability and performance.\nUtilize Nexthink to monitor user experience and identify areas for improvement.\nCollaborate with cross functional teams to implement infrastructure changes and upgrades.\nDevelop and maintain documentation related to infrastructure processes and procedures.\nPerform regular system audits and assessments to ensure compliance with best practices.\nTroubleshoot and resolve infrastructure related issues in a timely manner.\nProvide support for incident management and problem resolution.\nParticipate in capacity planning and performance tuning activities.\nStay updated with industry trends and emerging technologies to enhance infrastructure operations.\nMandatory Skills:\nStrong expertise in Nexthink for user experience monitoring and analytics.\nProficient in managing IT infrastructure components, including servers, networks, and storage.\nExperience with cloud technologies and virtualization.\nSolid understanding of ITIL processes and best practices.\nStrong analytical and problem solving skills.\nExcellent communication and interpersonal skills.\nPreferred Skills:\nExperience with scripting languages (e.g., PowerShell, Python) for automation.\nFamiliarity with monitoring tools and performance management.\nKnowledge of security best practices in infrastructure management.\nExperience in project management methodologies.\nQualifications:\nBachelor's degree in Computer Science, Information Technology, or a related field.\n5 7 years of experience in infrastructure operations or a related role.\nRelevant certifications (e.g., ITIL, AWS, Azure) are a plus.\nIf you are a motivated professional with a passion for infrastructure operations and a strong command of Nexthink, we encourage you to apply and join our dynamic team.","description_format":"text","description_chars":2603,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Professional Services","Systems Integrators","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-01T08:35:16Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":9,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/tech-mahindra-nexthink-automation-engineer","json_url":"https://alion.io/job/tech-mahindra-nexthink-automation-engineer.json","meta":{"generated_at":"2026-11-04T03:11:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4922,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5484},"rest":"https://alion.io/mcp/rest/get_company?id=5484"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftech-mahindra-nexthink-automation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftech-mahindra-nexthink-automation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftech-mahindra-nexthink-automation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tech-mahindra-nexthink-automation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftech-mahindra-nexthink-automation-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3584719}},{"tool":"search_jobs","arguments":{"company":"techmahindra.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3584719},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}