{"id":3291064,"url":"https://alion.io/job/tech-mahindra-pega-project-manager","title":"Pega - Project Manager","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, 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transformation initiatives, including platform upgrades, workflow modernization, CRM/customer service automation, order management, case management, customer onboarding, complaints management, AI driven decisioning, and digital transformation programs.\nThe PM will act as the primary interface between the Telecom customer, business stakeholders, Pega architects, delivery teams, and executive leadership.\n\nAct as the primary point of contact for customer leadership and program stakeholders.\nBuild strong relationships with Business, IT, Architecture, Operations, Security, and Vendor teams.\nConduct steering committee meetings and executive governance reviews.\nManage customer expectations and ensure alignment on scope, timelines, budget, and deliverables.\nEscalate delivery risks and issues proactively.\nPresent project status to CXO and senior 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