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Salary
≈ $87k – $163k per year (Estimated)
Location
Hybrid (Mountain View, United States, 3am - 3pm)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 17, 2026.

Overview
Company
Impact
Profile match
Tech Mahindra is a prominent Indian multinational information technology services and consulting enterprise specializing in digital transformation, cloud modernization, business process re-engineering, and network services. Headquartered in Pune, Maharashtra, India (with its registered office in Mumbai), the company is a flagship entity of the diversified Mahindra Group conglomerate. Established in 1986 (initially as Mahindra British Telecom), it operates across dozens of countries with a global delivery footprint serving enterprise clients in telecommunications, banking and financial services, healthcare, automotive, and retail. The organization is particularly recognized for its deep engineering heritage in telecommunications and 5G network integration, offering end-to-end solutions spanning artificial intelligence, enterprise application management, customer experience (CX), and next-generation connectivity infrastructure.
Backed by Seafund

Job Description

  • Skill Set :

    Hardware Asset Management

  • Total Experience :

    3.00 to 15.00 Years

  • No of Openings :

    1

  • Job Post Date :

    10/09/2026

  • Job Expiry Date :

    31/10/2026

  • Domain :

    IT

  • Location :

    MOUNTAIN VIEW [United States]

  • Job Reference No :

    4106624

Job Summary

Job Title: Program/Operations Manager - Hardware Accessories(Cellphone Screen Protection)

Location: Mountain View, CA

Onsite/Remote/Hybrid: Onsite

The salary for this role is $110000 to $120000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

JOB DESCRIPTION:

This role is a balanced hybrid of partner operations & contract program management and technical hardware lifecycle execution. Approximately 50% of the role is dedicated to managing the technical certification, stage-gates, and testing validation for Cellphone Screen Protection and related hardware accessories. The remaining 50% encompasses end-to-end general partner project management, including executing partner legal agreements (such as Exhibit A, Exhibit B),, preparing executive presentation materials and program status readouts, tracking partner readiness deliverables, coordinating sample/NCU logistics, and maintaining operational data hygiene.

Competency Area

Key Capabilities & Expectations

Partner Operations & Contract Management

Executing Exhibit A/Exhibit B agreements, managing NDAs, enforcing security gates, managing CAD distribution, and overseeing partner communications.

Executive Reporting & Storytelling

Building VP/Director-ready presentation decks, visual milestone scorecards, risk registers, and leadership briefings.

Screen Protection & Technical Certification

Driving Gate 3 testing milestones, validating biometric/display compatibility, managing ball-drop/scratch reliability, and triaging partner defect logs.

Hardware Program Management & NPI

Managing annual refresh schedules, coordinating net-new category launches, tracking critical paths, and mitigating schedule risks.

Logistics, Dogfooding & Operations

Managing NCU sample demand forecasting, running internal dogfooding user trials, tracking POs/incentives, and maintaining master trackers.

Market Research & Portfolio Strategy

Conducting competitive gap analysis, identifying regional market opportunities, and evaluating prospective OEM/ODM partners.

MINIMUM QUALIFICATIONS:

  • Education: Bachelor’s degree in Business Administration, Operations, Mechanical/Electrical Engineering, Computer Science, or equivalent practical experience.
  • Experience: 3-5+ years of experience in Partner Operations, Technical Program Management (TPM), Hardware Project Management, or Consumer Electronics Lifecycle Management.
  • Operational Execution: Proven experience managing multi-step operational workflows, execution processes (e.g., SOWs, Exhibits, NDAs), and enforcing security/compliance gates.
  • Executive Communication & Storytelling: Proven ability to create polished, executive-ready presentation decks (Google Slides / PowerPoint) that synthesize complex technical data, schedules, and partner statuses for leadership reviews.
  • Hardware Lifecycle & Stage-Gates: Demonstrated experience tracking hardware development lifecycles (NPI, stage-gate processes such as EVT/DVT/PVT/Gate 3 certification) and coordinating sample testing logistics.
  • Partner-Facing Leadership: Track record managing external tier-1 brands, ODMs, or suppliers, including facilitating operational syncs, tracking deliverables, and resolving cross-functional blockers.
  • Tooling & Data Hygiene: Proficiency with workflow and spreadsheet tools (Smartsheet, Google Sheets/Docs/Slides) to maintain trackers, logs, and executive reports.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [email protected].”

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