{"id":3102505,"url":"https://alion.io/job/tech-mahindra-sr-network-engineer","title":"Sr. Network Engineer","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":32000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":731},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-22T17:47:58Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T00:47:38Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description\n\nSkill Set :\nSMS Gateway over SMPP Protocol\n\nTotal Experience :\n4.00 to 12.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n27/07/2026\n\nJob Expiry Date :\n31/10/2026\n\nDomain :\nIT\n\nLocation :\nHYDERABAD [India]\n\nJob Reference No :\n4097769\n\nJob Summary\nU3 Job Description:\nAbout the job\nThis position is needed to perform tactical messaging operations to ensure that the platform provides the highest quality of service for worldwide SMS traffic. The person in this role will manage the platform's vast network of partner/carrier connections, and optimize for reliability, redundancy, capacity and uptime and provide L2 support to first line teams for troubleshooting and resolving issues within the partner/carrier network.\nThe right candidate will be passionate about serving customers, have deep SMS knowledge, understand the messaging ecosystem and enjoy solving problems, optimizing processes, tools and procedures to ensure smooth team operations. You are a result oriented individual who is motivated to tackle complex problems, has a “can do” attitude and is willing to go above and beyond to help our customers.\nResponsibilities\nIn this role,\nIncident management L2 support, Act as escalation point for our NOC team for complex routing/quality issues and manage monitoring and alerting for all aspects of SMS Delivery completion and quality\nOnboard, test and analyze new and existing partner/carrier connectivity to unlock new quality and pricing opportunities\nOnboard clients by explaining platform features and global messaging requirements and limitations and handling issues reported by them.\nCreate and manage carriers, their prefixes, MCC MNC from MNP providers and other sources like GSMA, ITU and Libphonenumber\nWork on cross team projects with Product, Engineering, Business Development, and other technical teams acting as subject matter expert for International Messaging Operations.\nKnowledge Management Create and maintain accurate and easy to follow internal documentation of new and existing operational processes.\nIdentify opportunities to automate and streamline operational processes further and work with software engineers to define the tools necessary to do this.\nInteract extensively across all functional teams and have significant exposure to our executive leadership.\nWork with our teams in a full transparent and respectful manner.\nRequired:\nAbility to communicate in English fluently to engage with stakeholders and partners\n5+ years experience in production/systems engineering, operations, analytical or routing role for SMS\nAdvanced experience in an SMS Operations / Routing role at a carrier or aggregator.\nStrong analytical skills.\nFluency in performing analysis and evaluation using key operational metrics.\nTechnically savvy and experienced with the cloud, APIs, communications, enterprise software, devices.\nExperience in complex troubleshooting and resolve critical or escalated technical issues\nThorough, organized, and process oriented to the extreme. You‿re an expert at prioritizing and executing multiple projects simultaneously.\nBachelor‿s degree or equivalent experience required.","description_format":"text","description_chars":3149,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Professional Services","Systems Integrators","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-22T17:47:58Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.776,"p_room":0.75,"age_days":3,"expected_fill_days":4,"reasons":["conf:0","velocity","win:late","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/tech-mahindra-sr-network-engineer","json_url":"https://alion.io/job/tech-mahindra-sr-network-engineer.json","meta":{"generated_at":"2026-10-27T04:36:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4140,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5484},"rest":"https://alion.io/mcp/rest/get_company?id=5484"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftech-mahindra-sr-network-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftech-mahindra-sr-network-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftech-mahindra-sr-network-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tech-mahindra-sr-network-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftech-mahindra-sr-network-engineer"}]}