{"id":2792525,"url":"https://alion.io/job/tech-mahindra-sr-software-engineer-16","title":"Sr. Software Engineer","company":{"id":5484,"name":"Tech Mahindra","domain":"techmahindra.com","url":"https://alion.io/company/tech-mahindra","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":139},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Rest API","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-17T20:26:55Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T23:44:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\n\nSkill Set :\nSiebel Administration\n\nTotal Experience :\n5.00 to 10.00 Years\n\nNo of Openings :\n1\n\nJob Post Date :\n16/07/2026\n\nJob Expiry Date :\n31/10/2026\n\nDomain :\nIT\n\nLocation :\nPUNE [India]\n\nJob Reference No :\n4096529\n\nJob Summary\n\nSiebel Operations ‿ L2\n\nExperience: 8+ Years,\n\nSiebel Version: IP20+\n\nCustomer Issue & SLA Management\nManage customer issue tickets related to Siebel CRM processes, including Order Management, Billing, and Provisioning.\nEnsure timely resolution of incidents while adhering to defined SLA commitments.\nEscalate unresolved issues to the appropriate teams and monitor progress through to closure.\nData Management\nPerform data correction activities to resolve inconsistencies in customer records, orders, and billing data.\nConduct data reconciliation between Siebel CRM and integrated OSS/BSS systems to ensure data accuracy and integrity.\nSupport periodic audits, compliance checks, and data quality initiatives.\nSiebel Technical Operations\nDesign, configure, and maintain Siebel Workflows to automate telecom business processes.\nDevelop, customize, and troubleshoot Siebel eScript/VB Script solutions for business logic implementation and validations.\nManage and support Siebel integrations with OSS/BSS systems, including Billing, Provisioning, and Mediation platforms, using EAI, Web Services, MQ, and REST/SOAP APIs.\nImplement and support enhancements across Product Catalog, Order Management, and Service Request modules.\nOperations & Support\nProvide Level 2/Level 3 support for Siebel CRM applications and telecom business workflows.\nTroubleshoot and resolve application issues, integration failures, and performance bottlenecks.\nCoordinate with cross functional teams to ensure seamless service operations and issue resolution.\nContinuous Improvement\nCollaborate with business stakeholders to gather requirements and deliver system enhancements.\nPrepare and maintain operational documentation, standard operating procedures (SOPs), checklists, and knowledge base articles.\nContribute to process improvement initiatives to enhance operational efficiency and service quality.","description_format":"text","description_chars":2128,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-17T20:26:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-10-18T00:47:02Z"},"pay":null,"html_url":"https://alion.io/job/tech-mahindra-sr-software-engineer-16","json_url":"https://alion.io/job/tech-mahindra-sr-software-engineer-16.json","meta":{"generated_at":"2026-10-18T00:47:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1364,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5484},"rest":"https://alion.io/mcp/rest/get_company?id=5484"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftech-mahindra-sr-software-engineer-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftech-mahindra-sr-software-engineer-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftech-mahindra-sr-software-engineer-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tech-mahindra-sr-software-engineer-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftech-mahindra-sr-software-engineer-16"}]}