user support technician

Tech Masters • 19 days ago

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Salary

$54k per year

Location

In office (Canada)

Employment

Full-Time

First seen by Alion on Sep 17, 2026.

Overview

Company

Impact

Profile match

Tech Masters

Das international vertretene Unternehmen TECH-MASTERS hat für seine Kunden eine „Welt der Innovationen“ erschaffen und lädt diese ein, am Fortschritt teilzuhaben.

tech-masters.com

Backed by Invest AG

Responsibilities Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service

1 year to less than 2 years

College/CEGEP

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