Dynamics CRM – Business Analyst (Full Time)
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Salary
≈ $78k – $185k per year (Estimated)
Location
In office (Santa Clara)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match
Tech Tammina (also known as TecTammina) is a global digital transformation and IT consulting company that specializes in robotic process automation (RPA), low-code platform development, and artificial intelligence solutions.
First IT Solutions
Required Technical Skill Set
Must-Have
- Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality
- Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration )
- Excellent in communication, documentation and articulation skills
- Experience of functional analysis, gap-fit analysis and functional support
- Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation
- Analyse client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions
- Prepare and maintain Functional Requirements document and Functional design document
- Coaching and guiding the development team on requirements and functional aspects
- Functional testing of the implemented CRM system
- Provide end user training
- Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective
- Client facing, assertive, excellent communication
Job Status: Full Time
Share the Profiles to mdanish(at)1stitsolutions.com
Contact: 703-349-1004
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