{"id":3481805,"url":"https://alion.io/job/techaivv-technologies-servicenow-cmdb-architect","title":"ServiceNow CMDB Architect","company":{"id":3800264,"name":"TechAIVV Technologies","domain":"techaivv.com","url":"https://alion.io/company/techaivv-technologies","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"Power BI","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-29T17:31:10Z","employer_posted_date":null,"last_verified_at":"2026-10-29T17:31:10Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Job Description: CMDB Platform Architect\nExperience: 9–14 Years\nLocation: Pune\nRole: CMDB Platform Architect / CMDB Data Quality Consultant\n\nRole Overview\nWe are looking for an experienced CMDB Platform Architect with strong expertise in ServiceNow CMDB architecture, data quality management, governance, and ITOM Discovery. The candidate will assess CMDB data quality, define validation standards, establish governance frameworks, and drive improvements across key CMDB classes.\n\nKey Responsibilities\nAssess ServiceNow CMDB data quality across key configuration item (CI) classes and identify gaps, anomalies, and improvement opportunities.\nDefine and implement data validation rules, quality controls, and remediation processes.\nDesign a CMDB Data Quality Framework covering KPIs, ownership, monitoring, reporting, and governance.\nWork with CMDB class owners and stakeholders to conduct workshops, gather requirements, and establish data quality standards.\nLeverage ServiceNow ITOM Discovery to improve the accuracy, completeness, and consistency of discovered CMDB data.\nDefine requirements for automated controls, reports, dashboards, and data quality monitoring.\nDevelop data quality metrics and reporting solutions using Power BI, Excel, and Power Query.\nAnalyze large IT datasets using SQL and data analysis techniques to identify trends and root causes.\nDocument CMDB data quality assessments, validation rules, governance models, and remediation recommendations.\nDrive continuous improvement in CMDB accuracy, integrity, and compliance with enterprise standards.\n\nMandatory Skills\n9–14 years of overall IT experience with strong ServiceNow CMDB expertise.\nProven experience in CMDB architecture, data models, CI classes, relationships, and governance.\nHands-on experience defining and implementing CMDB data quality controls, validation rules, and frameworks.\nStrong knowledge of ServiceNow ITOM Discovery and discovered data quality improvement.\nUnderstanding of IT infrastructure, ITSM processes, and configuration management.\nKnowledge of relational databases, data structures, and SQL.\nAdvanced skills in Excel, Power Query, and Power BI.\nExperience designing data quality KPIs, dashboards, and reporting solutions.\nStrong analytical, stakeholder management, workshop facilitation, and documentation skills.\n\nExpected Deliverables\nCMDB Data Quality Assessment.\nData Quality Rule Catalogue for key CMDB classes.\nCMDB Data Quality Framework and Governance Model.\nReporting and Dashboard Specifications.\nMonitoring, Remediation, and Continuous Improvement Recommendations.\n\nKey Skills: ServiceNow CMDB | CMDB Architecture | Data Quality | ITOM Discovery | Data Governance | CI Classes & Relationships | Validation Rules | SQL | Power BI | Power Query | Data Quality KPIs | Reporting & Dashboards","description_format":"text","description_chars":2805,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Enterprise Apps Implementation 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