{"id":3487842,"url":"https://alion.io/job/techbiz-global-technical-support-engineer-linux-systems-administrator-l2l3","title":"Technical Support Engineer / Linux Systems Administrator (L2/L3)","company":{"id":3894279,"name":"TechBiz Global","domain":"techbiz.global","url":"https://alion.io/company/techbiz-global","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Join","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"worldwide","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache HTTP Server","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"KVM","optional":false},{"name":"Laravel","optional":false},{"name":"Linux","optional":false},{"name":"MariaDB","optional":false},{"name":"ModSecurity","optional":false},{"name":"MS SQL","optional":false},{"name":"MySQL","optional":false},{"name":"Nginx","optional":false},{"name":"Node JS","optional":false},{"name":"PHP","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"Redis","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows Server","optional":false},{"name":"WordPress","optional":false},{"name":"Ansible","optional":true},{"name":"Bash","optional":true},{"name":"JavaScript","optional":true}],"status":"closed","first_seen_at":"2026-10-29T17:08:25Z","employer_posted_date":null,"last_verified_at":"2026-11-02T02:15:00Z","board_verified":false,"closed_at":"2026-11-02T02:15:00Z","days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio.\nWe are currently looking for a dedicated Technical Support Engineer / Linux Systems Administrator to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.\nKey Responsibilities\nInfrastructure Collaboration: Work within the technical team to administer and maintain GNU/Linux operating systems and virtualized/containerized environments (OpenVZ, KVM, Docker, etc).\n\nWeb Hosting Operations: Participate in the deployment, management, and troubleshooting of industry-standard control panels (like cPanel/WHM, Plesk) within shared hosting environments.\n\nApplication & Web Stack Support: Troubleshoot and optimize web applications built on common web technologies, frameworks and CMS platforms (WordPress, Laravel, etc.). Assist clients and resolve complex issues related to PHP, with knowledge of Node.js and Python stacks considered a strong plus.\n\nNetwork & Security Operations: Help configure and maintain network protocols, firewalls, and WAFs (ModSecurity, Imunify360). Work with the team to identify, respond to, and mitigate security incidents (malware, phishing, DoS, etc.).\n\nMail Server Administration: Troubleshoot mail flow and deliverability issues, you are already familiar with Exim, Dovecot, SPF, DKIM, DMARC, and the use of external mail relays.\n\nPerformance & DevOps: Contribute to routine service monitoring and execute performance tuning across Apache, Nginx, LiteSpeed, and database engines (mainly MySQL/MariaDB, and rarely PostgreSQL and Redis).\n\nReliability & Migrations: Support infrastructure projects, including migration of hosting accounts, VMs, and mail systems. Assist in testing and implementing disaster recovery, backups, failovers, and caching/CDN strategies.\n\nRequirementsRequired Qualifications\nExperience: Several years of hands-on experience in the web hosting industry in both technical support and system administration.\n\nOS Mastery: Advanced proficiency in Linux system administration and troubleshooting. Familiarity with Windows Server environments (including IIS, MSSQL) for cross-platform support cases.\n\nHosting Stacks: Deep understanding of the cPanel/WHM ecosystem, CloudLinux (LVE, CageFS, Selectors), PHP configuration, and typical shared hosting constraints and workarounds. In addition to proven expertise configuring, managing, and troubleshooting HTTP web servers (Apache, Nginx, LiteSpeed, etc.).\n\nWeb Technologies: Strong grasp of web server mechanics, relational/NoSQL databases, and the ability to debug complex web apps at the server level.\n\nNetworking Fundamentals: Solid understanding of TCP/IP, DNS, and network protocols.\n\nCommunication: Strong ability to manage escalated support tickets and collaborate with peers to provide custom technical solutions for clients.\n\nNice-to-Have\nAutomation & Scripting: Proficiency in writing Bash scripts, Python utilities, and utilizing Ansible playbooks to help the team automate routine deployments and maintenance tasks.\n\nBilling & Integration: Experience with WHMCS backend architecture and custom module integrations.\n\nHardware & Architecture: Familiarity with high-density enterprise server architectures and large-scale account consolidation workflows.\n\nMultilingual Support: Professional fluency in English is highly advantageous for internal documentation and diverse client communication.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":3521,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-29T22:15:00Z"},{"event":"close","at":"2026-11-01T18:15:15Z"},{"event":"reopen","at":"2026-11-01T20:16:15Z"},{"event":"close","at":"2026-11-02T02:15:00Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/techbiz-global-technical-support-engineer-linux-systems-administrator-l2l3","json_url":"https://alion.io/job/techbiz-global-technical-support-engineer-linux-systems-administrator-l2l3.json","meta":{"generated_at":"2026-11-04T22:53:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1075,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3894279},"rest":"https://alion.io/mcp/rest/get_company?id=3894279"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftechbiz-global-technical-support-engineer-linux-systems-administrator-l2l3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftechbiz-global-technical-support-engineer-linux-systems-administrator-l2l3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftechbiz-global-technical-support-engineer-linux-systems-administrator-l2l3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/techbiz-global-technical-support-engineer-linux-systems-administrator-l2l3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftechbiz-global-technical-support-engineer-linux-systems-administrator-l2l3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3487842}},{"tool":"search_jobs","arguments":{"company":"techbiz.global","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3487842},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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