Scrum Master

Job Purpose

Enable Delivery Agility through highly mature Scrum adoption at teams, initiative, and/or wider organization

Key Accountabilities (1)

Enabling Agility

1. Coach teams in self-management & cross-functionality.

2. Help teams to focus on creating high-value increments that meet the Definition of Done (DoD).

3. Train & coach Product Owners with techniques for effective Product Goal definition, Product Backlog management, release planning, that maximize business value.

4. Train & coach teams, initiatives & stakeholders to apply empirical approach, incremental & iterative development, lean thinking, Scrum values.

5. Plan, train, coach, implement, improve Scrum adoption for initiative and/or wider organization

6. Ensure Scrum events take place, positive & productive within timebox.

Key Accountabilities (2)

Enabling Performance

1. Adopt appropriate stances for teams: Trainer, Mentor, Coach, Leader, Facilitator, Manager, Change Agent.

2. Help teams to improve effectiveness, efficiency & practices via Scrum, e.g., maturity assessment, improvement plans, training & coaching activities.

3. Cause the removal of impediments to teams’ progress.

4. Train, coach managers on empowering people, enabling & nurturing self-managing & high performing teams.

5. Train, coach teams to use Agile tools, e.g., Jira, Confluence, Miro, Trello.

Key Accountabilities (3)

Enabling Outcomes

1. Train & coach to help teams, initiative, and/or wider organization to apply evidence-based management (EBM)

Key Relationships - Direct Manager

Director, Agile Transformation

Key Relationships - Direct Reports

N/A

Key Relationships - Internal Stakeholders

Teams in Transformation Office, Digital Office, and relevant departments, divisions in TCB

Key Relationships - External Stakeholders

Partners / vendors providing professional services

Success Profile - Qualification and Experiences

- Bachelor or higher degree in Banking, Finance, Technology, Business Administration, Information technology or related disciplines.

- Professional Scrum certificates, e.g., A-CSM or PSM II. Others like PMP, PMI-ACP, Lean, Six Sigma, Agile Project Management, is a plus.

- 5 years of experience in corporate, preferably banking or fin-tech organization.

- Experienced in training, coaching Scrum for teams.

- Experienced in training, coaching, mentoring different roles, e.g., Product Owner, Designer, Developer, Tester, Manager.

- Be team player, a servant leader with strong facilitation, conflict resolution, communication, motivation, interpersonal skills.

- Familiar with engineering best practices (e.g., TDD, ATDD, CICD, automation)

- Familiar with common tools, e.g., Jira, Confluence, Bitbucket, Jenkins, SonarQ.