{"id":3852162,"url":"https://alion.io/job/techconnect-sharia-operations-division-head","title":"Sharia Operations Division Head","company":{"id":685053,"name":"TechConnect","domain":"techconnect.co.id","url":"https://alion.io/company/techconnect-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":23,"ghost_share":0,"stale_share":0.217,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Material UI","optional":false},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-11-06T04:02:47Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T22:44:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"1. Memimpin dan mengendalikan pelaksanaan seluruh fungsi operasional perusahaan asuransi jiwa syariah, termasuk proses kepesertaan, pelayanan peserta, pengelolaan polis, dan pengelolaan dokumen, sesuai dengan kebijakan perusahaan dan ketentuan OJK.\n2. Memastikan seluruh proses operasional dilaksanakan sesuai dengan prinsip syariah, fatwa DSN-MUI, serta ketentuan OJK yang mengatur penyelenggaraan usaha perasuransian syariah.\n3. Mengendalikan proses penerbitan dan pengelolaan polis asuransi jiwa syariah agar dilakukan secara akurat, tepat waktu, terdokumentasi, dan dapat ditelusuri (traceable).\n4. Mengendalikan kualitas layanan kepada peserta asuransi jiwa syariah, termasuk penanganan permintaan layanan dan pengaduan peserta, sesuai dengan ketentuan perlindungan konsumen sektor jasa keuangan.\n5. Bertanggung jawab dalam pengelolaan dan penyimpanan dokumen kepesertaan dan dokumen operasional lainnya dilakukan secara aman, tertib, dan sesuai dengan ketentuan retensi dokumen perusahaan dan regulator.\n6. Mengidentifikasi, memantau, dan mengendalikan risiko operasional, termasuk risiko kepatuhan dan risiko syariah, serta mengusulkan langkah mitigasi dan perbaikan proses secara berkelanjutan.\n7. Berkoordinasi dengan Dewan Pengawas Syariah (DPS), unit Kepatuhan, dan unit Manajemen Risiko dalam rangka memastikan kesesuaian operasional dengan prinsip syariah dan ketentuan regulator.\n8. Menetapkan dan mengevaluasi Key Performance Indicator (KPI) operasional untuk memastikan efektivitas dan kualitas penyelenggaraan operasional asuransi jiwa syariah.\n9. Menyusun dan menyampaikan laporan kinerja operasional asuransi jiwa syariah secara berkala kepada Direktur IT & Operations, termasuk isu kepatuhan dan tindak lanjut perbaikan.\n10. Memastikan penerapan tata kelola perusahaan yang baik (Good Corporate Governance), pengendalian internal, dan prinsip kehati-hatian pada seluruh aktivitas operasional perusahaan.\nRequirements\nPendidikan minimal S1 dari jurusan Manajemen, Ekonomi, Hukum, Administrasi Bisnis, atau bidang relevan lainnya.\nWajib memiliki sertifikasi FIIS sebagai kompetensi profesional di bidang asuransi jiwa syariah.\nMemiliki pengalaman minimal 8-10 tahun di industri asuransi jiwa, khususnya dalam bidang operasional asuransi jiwa syariah.\nMemiliki pengalaman minimal 3-5 tahun dalam posisi manajerial atau memimpin fungsi operasional perusahaan asuransi.\nMemiliki pemahaman mendalam mengenai proses operasional asuransi jiwa syariah, meliputi policy administration, penerbitan polis, pengelolaan data kepesertaan, pelayanan nasabah, dan pengelolaan dokumen.\nMemahami prinsip dan akad asuransi syariah, fatwa DSN-MUI, serta ketentuan dan regulasi OJK terkait penyelenggaraan usaha asuransi jiwa syariah.\nMemiliki pengalaman dalam penyusunan dan implementasi kebijakan, prosedur operasional, serta pengendalian internal untuk memastikan kepatuhan terhadap regulasi dan prinsip syariah.\nMemahami manajemen risiko operasional, kepatuhan, tata kelola perusahaan (Good Corporate Governance), serta koordinasi dengan Dewan Pengawas Syariah (DPS).\nMemiliki kemampuan dalam mengembangkan dan mengoptimalkan proses operasional, meningkatkan kualitas layanan nasabah, serta memastikan efektivitas dan efisiensi operasional perusahaan.\nMemiliki kemampuan leadership, strategic thinking, analytical thinking, problem solving, dan stakeholder management yang 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now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":75,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/techconnect-sharia-operations-division-head","json_url":"https://alion.io/job/techconnect-sharia-operations-division-head.json","meta":{"generated_at":"2026-11-08T01:52:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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