{"id":3858248,"url":"https://alion.io/job/techdome-servicenow-architect","title":"ServiceNow Architect","company":{"id":4431620,"name":"Techdome","domain":"techdome.io","url":"https://alion.io/company/tech-dome","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Machine Learning","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-29T09:43:25Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-08T06:35:13Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Techdome\nTechdome Solutions Pvt. Ltd. is a technology consultancy and product engineering company founded in 2020 and headquartered in Indore. We design, build and run AI-powered, cloud-native platforms across data engineering, machine learning, cloud, automation, CRM and enterprise platforms. Our own products include JustInterview.ai and Catalyst ERP, and we serve clients from startups to large enterprises worldwide.\nWhy join us: work on global client programs and our own products, a fast-growing team, ownership from day one, and recognition as Madhya Pradesh Best Employer Brand 2026.\nJob Details\nExperience: 5-12 years\nNotice Period: Immediate joiners only\nLocations: Hyderabad, Indore, Noida, Delhi, Mumbai,Remote\nEmployment Type: Full-time, permanent\nWork Mode: Work from office\nEducation: B.E./B.Tech/MCA or equivalent in Computer Science, IT or a related field\nHow to Apply: Share your updated CV with current CTC, expected CTC and notice period / last working day.\nWe are looking for a ServiceNow Architect to lead the design and delivery of enterprise ServiceNow implementations, ensuring scalable, best-practice solutions across modules.\nKey Responsibilities:\nOwn the technical architecture and solution design for ServiceNow implementations and upgrades.\nDesign solutions across ITSM, ITOM, HRSD, CSM, SecOps, GRC/IRM and SPM as required.\nLead requirement workshops with clients and convert business needs into platform designs.\nDefine coding standards, governance, instance strategy and best practices.\nDesign integrations using REST/SOAP APIs, IntegrationHub, MID Server and third-party tools.\nOversee CMDB design, Discovery and Service Mapping.\nGuide and review the work of developers; support estimation and pre-sales activities.\nPlan platform upgrades, performance tuning and instance health checks.\nRequired Skills: \n5+ years of ServiceNow experience, with at least 2 years as a technical or solution architect.\nDeep knowledge of ITSM and at least one other module (ITOM, HRSD, CSM).\nStrong scripting skills: JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, UI Policies.\nHands-on with Flow Designer, IntegrationHub, Service Portal and Workspace.\nStrong understanding of CMDB and Common Service Data Model (CSDM).\nExcellent client-facing and communication skills.\nGood to Have: \nServiceNow CTA, CIS (ITSM/ITOM/HRSD/CSM) and CSA certifications.\nExperience with Now Assist / Generative AI features and App Engine.\nExposure to ITIL v4 processes and agile delivery.","description_format":"text","description_chars":2512,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Custom Software Development","Angel Networks & Startup Accelerators"],"lifecycle":[{"event":"open","at":"2026-11-06T07:33:49Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.771,"p_room":0.473,"age_days":9,"expected_fill_days":6,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/techdome-servicenow-architect","json_url":"https://alion.io/job/techdome-servicenow-architect.json","meta":{"generated_at":"2026-11-08T10:36:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22839,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4431620},"rest":"https://alion.io/mcp/rest/get_company?id=4431620"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftechdome-servicenow-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftechdome-servicenow-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftechdome-servicenow-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/techdome-servicenow-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftechdome-servicenow-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3858248}},{"tool":"search_jobs","arguments":{"company":"techdome.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3858248},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}