{"id":3794591,"url":"https://alion.io/job/techifide-product-implementation-specialist-architecture-ai","title":"Product Implementation Specialist - Architecture & AI","company":{"id":4512918,"name":"Techifide","domain":"techifide.com","url":"https://alion.io/company/techifide","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Python","optional":false},{"name":"AI Agents","optional":true}],"status":"live","first_seen_at":"2026-11-05T08:36:56Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T09:55:16Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Location: London, UK\nEmployment: Full-time\nWorking arrangement: On-site, with regular visits to customer offices\nHelp Architectural Practices Embrace the Next Generation of Design Technology\nIntroducing new software into an architectural practice isn’t simply about installing a product. It’s about understanding how architects work, adapting technology to their processes and helping people change the way they do their jobs.\nWe’re looking for a Product Implementation Specialist to help architectural practices successfully adopt an innovative AI-powered design platform.\nYou’ll work directly with customers, understanding their existing workflows, implementing the software, solving technical challenges and ensuring their teams are confident using it.\nThis is an opportunity for someone with a background in architecture and computational design who enjoys working with technology, solving problems and helping people.\nYou won’t just demonstrate what the software can do. You’ll make sure it delivers real value in a working architectural practice.\nWhat You’ll Do\nLead Product Implementations\nTake ownership of customer implementations, from initial discovery through configuration, onboarding and successful adoption.\nUnderstand each customer’s architectural workflows, existing software environment and technical requirements.\nDevelop practical implementation plans that minimise disruption and accelerate adoption.\nConfigure the platform to support different customer needs and workflows.\nWork closely with customer stakeholders to establish implementation priorities, milestones and success criteria.\nIdentify potential implementation challenges and resolve them before they affect delivery.\nIntegrate Technology into Architectural Workflows\nHelp customers incorporate the platform into their existing architectural design processes.\nUse your knowledge of Rhino, Grasshopper and Python to address technical challenges and support workflow integration.\nUnderstand how the platform interacts with existing design tools and identify opportunities to improve interoperability.\nInvestigate technical issues, troubleshoot problems and collaborate with internal engineering teams when necessary.\nDevelop practical solutions that make the software easier and more effective for architects to use.\nTrain and Support Customers\nDeliver engaging onboarding sessions, product demonstrations and hands-on training.\nExplain technical concepts clearly to architects and designers with different levels of technical expertise.\nCreate practical guidance and documentation to support customers during implementation.\nAct as a trusted technical adviser, helping customers get the most from the platform.\nProvide ongoing support during the initial adoption period, ensuring customers become confident and independent users.\nDrive Successful Product Adoption\nBuild strong relationships with architectural practices and their technical teams.\nIdentify barriers to adoption and develop strategies to overcome them.\nTrack implementation progress and measure success through user engagement, adoption and customer satisfaction.\nCollect customer feedback and communicate insights to product and engineering teams.\nIdentify opportunities to improve the implementation process, making future deployments faster and more efficient.\nWhat We’re Looking For\nWe’re looking for someone who combines architectural knowledge, technical problem-solving skills and excellent customer-facing abilities.\nEssential Experience\nArchitecture & Design Technology\nAt least 5 years of relevant professional experience, including experience working within an architectural practice.\nA solid understanding of architectural design workflows and the challenges faced by architects.\nPractical experience with Rhino and Grasshopper.\nWorking knowledge of Python, particularly for computational design or workflow automation.\nSoftware Implementation\nExperience introducing, configuring or supporting software within a professional environment.\nThe ability to understand customer requirements and translate them into practical technical solutions.\nStrong troubleshooting and problem-solving skills.\nA structured approach to managing implementations, priorities and deadlines.\nConfidence working independently and taking ownership of customer outcomes.\nCommunication & Customer Engagement\nExcellent communication and interpersonal skills.\nExperience working directly with customers, internal stakeholders or end users.\nThe ability to deliver training and explain complex technology in straightforward language.\nPatience, empathy and an understanding that different users adopt technology at different speeds.\nA proactive attitude and genuine interest in helping customers succeed.\nInterest in AI & Emerging Technology\nFamiliarity with AI-powered tools and their practical applications.\nAn interest in how artificial intelligence can improve architectural design workflows.\nA willingness to learn new technologies and develop expertise in an evolving software platform.\nNice to Have\nPrevious experience in software implementation, solutions engineering or technical consulting.\nExperience implementing software within architectural or engineering organisations.\nKnowledge of Revit, BIM and other architectural design tools.\nExperience developing integrations between software platforms.\nFamiliarity with AI agents and workflow automation.\nExperience supporting enterprise software customers.\nWho Would Be a Great Fit?\nYou might be:\nAn architect who became the go-to person in their practice whenever new software needed to be introduced.\nA computational designer who enjoys helping colleagues use technology more effectively.\nA BIM or design technology specialist with experience implementing tools and improving workflows.\nA technical consultant who understands architectural software and enjoys working directly with customers.\nWhat matters most is your ability to combine technical knowledge with practical implementation skills.\nYou’re someone who enjoys understanding how people work, identifying problems and finding solutions that make their jobs easier.\nYou also understand that a successful implementation isn’t measured by whether the software has been installed.\nIt’s measured by whether people are actually using it and getting value from it.\nWorking Arrangements\nThis is a London-based, on-site position.\nYou’ll work closely with internal teams and regularly visit customer offices to support implementations, deliver training and help architectural practices adopt the platform.\nThe role requires someone who enjoys face-to-face interaction and is comfortable working directly with customers.\nWhy Join?\nArtificial intelligence is creating new opportunities for architectural practices to improve how they design, collaborate and deliver projects.\nBut even the most advanced technology is only valuable when people know how to use it effectively.\nYou’ll play a central role in making that happen.\nYou’ll work with innovative software, collaborate with architectural professionals and help organisations introduce technology that can genuinely transform their workflows.\nIf you understand architecture, enjoy technology and get satisfaction from helping people succeed, we’d love to hear from you.","description_format":"text","description_chars":7258,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-05T08:36:56Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely 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