# IT Tech Support Level 3

TechKnock IT Tech Support is seeking a highly skilled IT Tech Support Level 3 professional to join our team on site in Karachi, working the night shift aligned to US Central Time. This senior engineering role demands a proactive individual who independently plans, implements, and manages complex IT infrastructure projects while also providing advanced level 3 technical support. The role involves spearheading Microsoft 365 deployments, hybrid identity solutions, virtualization projects, and managing critical systems including Windows Server and Active Directory environments. Experience working in managed service provider (MSP) settings supporting US-based clients is essential. Additionally, this position includes managing a team of two personnel, providing leadership and guidance to ensure successful project delivery and superior customer service. Responsibilities Plan, implement, and manage IT infrastructure projects independently from initiation through documentation and handover. Deploy and administer Microsoft 365 Business Premium services including Entra ID, Intune, Defender for Business, MFA, Conditional Access, and Autopilot. Execute Microsoft 365 cloud migrations, Exchange

- **Id**: 4054037
- **Url**: <https://alion.io/job/techknock-it-tech-support-it-tech-support-level-3>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Karachi, Pakistan
- **Countries**: PK
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T00:00:00Z
- **Last verified at**: 2026-11-11T00:00:00Z
- **Board verified**: no
- **Days open**: 2
- **Description format**: text
- **Description chars**: 2738
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4532224
- **Name**: TechKnock IT Tech support
- **Url**: <https://alion.io/company/techknock-it-tech-support>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Salary

- **Min**: 450000
- **Currency**: PKR
- **Period**: month
- **Usd annual**: 19536

## Technologies

- **Active Directory** — Optional: no
- **DHCP** — Optional: no
- **DNS** — Optional: no
- **Hyper-V** — Optional: no
- **Microsoft Entra ID** — Optional: no
- **PowerShell** — Optional: no
- **SentinelOne** — Optional: no
- **Sophos** — Optional: no
- **VMWare** — Optional: no
- **Windows Server** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 2

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-11T03:34:40Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 26
- **Reasons**: seen:1, win:early
- **Computed at**: 2026-11-12T10:38:37Z

## Pay

- **Stated usd annual**: 19536
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.
