{"id":337289,"url":"https://alion.io/job/technologyadvice-client-success-coordinator-2","title":"Client Success Coordinator","company":{"id":6947,"name":"TechnologyAdvice","domain":"technologyadvice.com","url":"https://alion.io/company/technologyadvice","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"internship","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":50000,"max":59000,"currency":"USD","period":"year","gross":null,"usd_annual":59000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Slack","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-08-12T17:00:20Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-17T14:26:47Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Hi, we're TechnologyAdvice.\nHeadquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.\nWe're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.\nWe believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.\nAll positions are open to remote work unless otherwise specified in the requirements below. \nThe opportunity\nOur Client Success team ensures that every client has a seamless, positive, and results-driven experience. Each Client Success Coordinator owns a portfolio of accounts and acts as a trusted partner guiding clients from onboarding through program delivery. You will collaborate closely with our Sales and Operations teams to deliver successful campaigns and create lasting client value.\nThis role blends client relationship management, campaign execution, and data analysis. You’ll manage multiple programs, analyze performance, turn results into actionable recommendations, and coordinate across teams to help our clients reach their marketing goals.\nLocation: United States\nWhat you'll do\nBuild strong partnerships with clients by managing day-to-day communication, setting expectations, reviewing performance, sharing insights, and aligning on goals.\nManage multiple client portfolios and campaigns, keeping timelines, deliverables, and expectations on track.\nSet up, monitor, and optimize client programs in Salesforce, ensuring campaign details and deliverables are accurate and troubleshooting issues as they arise.\nSupport client onboarding by setting expectations, establishing timelines, and aligning goals across stakeholders.\nAnalyze campaign performance and client feedback to identify trends, opportunities, and actionable recommendations.\nPresent campaign results and recommendations to clients, translating data into clear and meaningful insights.\nTake ownership of account health by staying close to client goals and campaign performance, identifying risks early, and partnering with internal teams to resolve issues.\nPartner closely with Sales and Operations to ensure seamless program execution and a positive client experience.\nIdentify opportunities to deepen client partnerships and surface relevant cross-sell or upsell opportunities.\nShare ideas that help us improve our products and processes and create a more consistent client experience.\nWho you are\n0-2 years of experience in client success, account management, marketing, sales, project coordination, or another client-facing role. Internships and relevant early-career experience count.\nA strong communicator who builds confidence through responsiveness, clarity, and professionalism with clients and teammates.\nHighly organized and able to manage multiple accounts, campaigns, and changing priorities while following through on commitments.\nA proactive problem-solver who asks thoughtful questions, takes initiative, and works to resolve issues before they escalate.\nExperienced in analyzing data, identifying meaningful insights, and presenting findings and recommendations to clients or stakeholders.\nProficient in Google Sheets or Excel with the ability to organize data, build reports, and check work for accuracy.\nDetail-oriented with a strong focus on the quality of campaign setup, reporting, and client deliverables.\nCurious and eager to learn B2B demand generation, Salesforce, and the tools and processes that support successful client programs.\nWhat we offer you\nCareer Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.\nFlex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.\nRemote-First Culture: Work from the comfort of your home.\nFlexible PTO: Take the time you need, when you need it.\nHealth Coverage: Medical, dental, and vision plans for you and your family.\nInsurance Protection: Life, AD&D, Short-Term, and Long-Term Disability coverage.\n401K with Match: Secure your future with our company-matched retirement savings.\nPaid Parental Leave: Support for new parents during life’s special moments.\nWellness Perks: Access Headspace and enjoy monthly fitness reimbursements.\nPet Insurance: Care for your furry family members.\nSpeaker Series Bonus: Present in our monthly speaker series and earn a bonus.\nBook Reimbursement: Get up to 12 books reimbursed per year to fuel your learning.\nBucket List Benefit: Celebrate milestones with annual contributions toward your dream adventures after 3 years.\nIn-Office Perks: Enjoy catered lunches for our in-office team.\nWork authorization\nEmployer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire in an employer approved US state and must maintain authorization to work in the United States throughout their employment with our company.\nSalary Range\nWe seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.\nAnnual pay range\n$50,000—$59,000 USD\nEOE statement\nWe believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.\nPre-employment screening required.\nTechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.\nAny AI-generated or incomplete application answers will be auto-rejected.","description_format":"text","description_chars":6977,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-09-05T17:50:16Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.648,"p_room":0.44,"age_days":65,"expected_fill_days":61,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":59000,"is_top_pay":true},"html_url":"https://alion.io/job/technologyadvice-client-success-coordinator-2","json_url":"https://alion.io/job/technologyadvice-client-success-coordinator-2.json","meta":{"generated_at":"2026-10-17T14:38:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19701,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6947},"rest":"https://alion.io/mcp/rest/get_company?id=6947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftechnologyadvice-client-success-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftechnologyadvice-client-success-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftechnologyadvice-client-success-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/technologyadvice-client-success-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftechnologyadvice-client-success-coordinator-2"}]}