{"id":2520422,"url":"https://alion.io/job/technologyadvice-client-success-operations-coordinator","title":"Client Success Operations Coordinator","company":{"id":6947,"name":"TechnologyAdvice","domain":"technologyadvice.com","url":"https://alion.io/company/technologyadvice","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":37500,"max":46000,"currency":"PHP","period":"month","gross":null,"usd_annual":8796},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Google Sheets","optional":false},{"name":"PHP","optional":false},{"name":"Slack","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-09-29T17:04:18Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-14T21:23:31Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Hi, we're TechnologyAdvice.\nHeadquartered in Nashville, Tennessee, TechnologyAdvice helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.\nWe're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.\nWe believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.\nAll positions are open to remote work unless otherwise specified in the requirements below. \nThe opportunity\nTechnologyAdvice is looking for a Client Success Operations Coordinator to help keep client campaigns running smoothly. You’ll work behind the scenes with our Client Success and internal operations teams to set up programs, track deliverables, prepare reports, and catch issues before they affect delivery.\nThis role is a good fit for someone who enjoys detailed work, keeps multiple projects organized, and follows through when something needs to be fixed. You’ll help the team deliver on client commitments through accurate execution and clear internal communication.\nEmployment Level: Entry Level \nEmployment Type: Full-time \nLocation: Philippines \nWorking Hours: 9PM to 6AM PHT (Apr - Oct) or 10PM to 7AM PHT (Nov - Mar)\nWhat you'll do\nSet up and maintain client programs in Salesforce, making sure campaign details, requirements, and timelines are accurate.\nMonitor active programs, track deliverables, and flag pacing, quality, or execution issues to the right team members.\nTroubleshoot campaign setup and delivery issues, working with internal teams to resolve them.\nPrepare regular campaign reports and check data for accuracy before sharing it with the Client Success team.\nCoordinate internal handoffs and follow up on open items so work stays on track.\nReview leads and campaign elements against program requirements and flag anything that needs correction.\nKeep campaign records and process documentation organized and up to date.\nIdentify recurring issues and suggest practical ways to improve team workflows.\n\nWho you are\nAgile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.\nHighly organized and comfortable managing several programs and deadlines at once.\nDetail-oriented, especially when working with campaign requirements, data, and reports.\nA clear communicator who can give useful updates, ask questions, and follow up with internal teams.\nProficient in Google Sheets or Excel, with the ability to manage data, build reports, and check for accuracy.\nFamiliar with Salesforce or a similar CRM, or able to learn new systems quickly.\nProactive about spotting issues, finding answers, and escalating problems when needed.\nInterested in learning how B2B demand generation campaigns work.\nMust have a working laptop/pc and, internet, and a backup connection.\n**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **\n\nWhat we offer you\nCareer Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.\nFlex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.\nRemote-First Culture: Work from the comfort of your home.\nPaid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.\nComprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.\nHealthcare: Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.\nDe Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.\nWellness Perks: Access the Headspace app to support your well-being.\nSpeaker Series Bonus: Present in our monthly speaker series and earn a bonus.\nWork authorization\nEmployer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.\nSalary Range\nWe seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.\nMonthly Pay Range\n₱37,500—₱46,000 PHP\nEOE statement\nWe believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.\nPre-employment screening required.\nTechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. TechnologyAdvice communicates only through @technologyadvice.com emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.\nAny AI-generated or incomplete application answers will be auto-rejected.","description_format":"text","description_chars":6265,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Lead Generation","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-14T10:49:14Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":15,"expected_fill_days":61,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-14T23:41:24Z"},"pay":{"stated_usd_annual":8796,"is_top_pay":false},"html_url":"https://alion.io/job/technologyadvice-client-success-operations-coordinator","json_url":"https://alion.io/job/technologyadvice-client-success-operations-coordinator.json","meta":{"generated_at":"2026-10-14T23:41:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":97,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6947},"rest":"https://alion.io/mcp/rest/get_company?id=6947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftechnologyadvice-client-success-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftechnologyadvice-client-success-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftechnologyadvice-client-success-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/technologyadvice-client-success-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftechnologyadvice-client-success-operations-coordinator"}]}