First seen by Alion on Oct 10, 2026.
ServiceNow Engineer (Senior Specialist)
Petaling Jaya, Selangor, Malaysia
Permanent full time
Support the ServiceNow platform's core modules, IT Asset Management (ITAM), Discovery / IT Operations Management (ITOM), and CMDB, to ensure its reliable and effective operation.
Specialist knowledge (work experience, further qualification):
• ServiceNow experience over 2 years as developer, business expert or similar.
• Understanding of ServiceNow architecture, principles and processes.
• Proficiency in ServiceNow configuration including workflows, business rules, UI policies and scripting.
• Experience in ServiceNow Discovery and MID Server setup
• Hands-on experience with ServiceNow integrations using REST API.
• Understanding of Automated Test Framework (ATF) and deployment processes.
• Understanding of ITIL processes.
• Excellent understanding of general IT infrastructure landscapes and technologies
• Familiarity with Atlassian tools (JIRA, Bitbucket, Confluence).
• Ability to work in agile environment.
• Exceptional problem-solving skills, effective communication and interpersonal skills.
• Logical and analytical thinking.
• All the above are compulsory requirements.

