{"id":3746481,"url":"https://alion.io/job/tecsys-site-reliability-engineer-4","title":"Site Reliability Engineer","company":{"id":58347,"name":"Tecsys","domain":"tecsys.com","url":"https://alion.io/company/tecsys","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"GitLab","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Room","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-05-04T00:00:00Z","employer_posted_date":"2026-05-04","last_verified_at":"2026-11-08T02:11:54Z","board_verified":true,"closed_at":null,"days_open":188,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":187},"description":"At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.\n Why This Role Matters\nAs a Site Reliability Engineer, you will join our Network and Security Operations Center (NOC), a team at the heart of platform reliability for mission-critical SaaS environments. You will help maintain, optimize, and ensure the reliability and performance of the systems that power our cloud infrastructure across AWS and Kubernetes, with a strong focus on automation, observability, and continuous improvement. This role blends reliability engineering with incident command, giving you real ownership over uptime, performance, and innovation. You will be part of a highly skilled team that values creative problem-solving, operational excellence, and continuous improvement through automation and resilience engineering.\nWhat You’ll Be Part Of\nTecsys is trusted by mission-critical organizations in healthcare and distribution to power resilient, efficient and secure supply chains. We are a global provider of cloud-based, AI-driven software, publicly traded on the Toronto Stock Exchange (TSX: TCS).\nThree values guide how we work. We earn trust daily by valuing the customer and acting with integrity. We build each other up by recognizing individual strengths and working as one team. And we explore boldly by staying curious and adapting for success.\nYou’ll join a culture driven by curiosity, continuous learning, and people who challenge what’s possible.\nWhat You’ll Do\nCollaborate with engineering teams to support services from design through launch, including system design consulting, capacity planning, and launch reviews\nMaintain service reliability post-deployment by monitoring availability, latency, and overall system health\nIdentify pain points and drive continuous improvements to enhance scalability, simplicity, and platform resilience\n Own observability by developing and improving monitoring, alerting, dashboards, and defining SLOs/SLIs (Datadog)\n Build and enhance automation, internal tooling, and IaC frameworks (Terraform, CI/CD) to enable scalable and self-healing systems\nScale systems sustainably through automation and reliability-focused improvements\n Leverage AI tools (e.g., Amazon Kiro) to accelerate execution while validating outputs\nLead incident response, act as Incident Commander when required, and drive blameless postmortems with long-term fixes\nImplement and maintain logging, monitoring, alerting, and SLA reporting practices\nCreate and maintain technical documentation and contribute to SRE best practices\nPartner with platform engineering, deployment teams, and cross-functional stakeholders to support growth and system stability\nCollaborate with internal teams and vendors globally to ensure high performance, availability, and reliability across environments\nRequirements\nWhat You Bring\nStrong relevant experience in Site Reliability, Cloud, or DevOps Engineering in SaaS or large-scale production environments\nStrong experience with AWS (multi-account, VPC, EC2, EKS) and Kubernetes at scale\nHands-on expertise with Infrastructure as Code and automation tools (Terraform, Ansible, or similar)\nExperience with CI/CD pipelines and release automation (GitLab preferred, Jenkins acceptable)\nProficiency in monitoring and observability tools (Datadog or equivalent), including metrics, logging, alerting, and dashboards\nExperience designing, deploying, and operating large-scale, distributed systems and multi-vendor platforms\nSolid incident management experience, including on-call rotations, escalations, and postmortems\nStrong scripting skills in Python, Bash, Java, or similar for automation and diagnostics\nFamiliarity with AI-assisted engineering tools (e.g., Amazon Kiro) and ability to validate outputs effectively\nBasic knowledge of Java or .NET-based development environments\nProactive mindset with strong ownership, problem-solving, and knowledge-sharing habits\nWillingness to participate in on-call rotations and occasional travel to the office(less than 10%)\nFluency in written and spoken English is essential for communicating effectively with clients, suppliers, business partners, and colleagues outside of Quebec.\nBenefits\nWhy You’ll Love It Here\nRemote-first flexibility and the trust to manage your own time\nBenefits and vacation from day one\nPension plan with competitive employer contribution\nEmployee events and community initiatives\nRoom to learn, stretch and take on new challenges\n Collaboration with global teams\nWe foster an inclusive workplace where everyone feels valued, respected, and empowered to thrive.\nIf this role fits what you are looking for, apply today. If you are not actively searching but want to hear more, we are glad to talk.\nApply today and discover what you could build, solve, and achieve with Tecsys!","description_format":"text","description_chars":4893,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-04T13:33:11Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.165,"p_room":0.28,"age_days":187,"expected_fill_days":22,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/tecsys-site-reliability-engineer-4","json_url":"https://alion.io/job/tecsys-site-reliability-engineer-4.json","meta":{"generated_at":"2026-11-08T02:54:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6207,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58347},"rest":"https://alion.io/mcp/rest/get_company?id=58347"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftecsys-site-reliability-engineer-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftecsys-site-reliability-engineer-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftecsys-site-reliability-engineer-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tecsys-site-reliability-engineer-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftecsys-site-reliability-engineer-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3746481}},{"tool":"search_jobs","arguments":{"company":"tecsys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3746481},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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