Retail Associate & Live Host

Teemi is a Malaysian brand specializing in ergonomic school bags designed to support children's comfort and well-being.

We are looking for a friendly, energetic and camera-confident individual to join our Penang retail team as a Retail Associate & Live Host.

This is a hybrid role combining in-store customer service, retail sales and live-streaming activities.

Key Responsibilities

1. Retail Sales & Customer Service

• Welcome customers and provide a professional shopping experience.
• Understand parents' and children's needs and recommend suitable school bags.
• Demonstrate product features, proper fitting and ergonomic benefits.
• Handle sales transactions, customer enquiries and after-sales support.
• Maintain store cleanliness, product displays and stock organization.
• Assist with daily store operations and basic inventory management.

2. Live Hosting & Online Engagement

• Host engaging live-streaming sessions, primarily on TikTok & Shopee, to introduce and demonstrate Teemi products.
• Communicate confidently in BM to engage viewers, answer questions and provide guidance on ergonomic school bag selection.
• Demonstrate school bag features, fitting methods and product comparisons during live sessions.
• Work with the marketing team to prepare live-streaming topics, product highlights and promotional activities.
• Support basic live-stream setup, product preparation and session coordination.
• Contribute ideas to improve live-stream engagement and sales performance.

Requirements

 Requirements

• Fluent in BM & English with good communication and presentation skills.
• Comfortable speaking and presenting in front of a camera.
• Friendly, energetic, confident and customer-oriented.
• Willing to learn about ergonomic school bags and product fitting.
• Able to work on weekends and public holidays. 5 working days per week; rest days are fixed on weekday.
• Retail sales, customer service or live-hosting experience is an advantage.
• Fresh graduates with good communication skills are encouraged to apply.

What We Offer

• Basic Salary: RM2,500 – RM2,800
• Additional Performance Incentives
• 5-Day Work Week
• EPF, SOCSO & EIS
• Medical Insurance
• Company Trip & Team Activities
• Product Training & Career Development Opportunities
• Friendly and Supportive Working Environment

Join Teemi!

If you enjoy interacting with people, love sharing products on camera and want to grow your skills in both retail and live commerce, we'd love to hear from you!

Skills

Retail Sales, Retail Operations, Customer Service, Customer Engagement, Customer Support, Live Streaming, Communication, Effective Communication, Brand Communication, English Language