{"id":2495554,"url":"https://alion.io/job/tegeta-it-support-specialist","title":"IT Support Specialist","company":{"id":4429800,"name":"Tegeta","domain":"tegeta.ge","url":"https://alion.io/company/tegeta","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tbilisi, Georgia"],"countries":["GE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-01T09:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-01T09:00:00Z","board_verified":false,"closed_at":null,"days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"Tegeta Holding is looking for a motivated Technical Support Specialist to ensure smooth IT operations and provide reliable technical support across the company.\nIn this role, you will be responsible for maintaining daily IT operations, supporting users with technical issues, troubleshooting hardware and software problems, and collaborating with internal teams to ensure an efficient and well-functioning IT environment.\n\nKey Responsibilities\nConfigure and maintain computer operating systems and software;\nSet up and support workstation peripherals such as printers, scanners, and other devices, ensuring their proper operation;\nRespond to and resolve issues related to operating systems and other system and application software;\nTroubleshoot internal network issues and contribute to optimization initiatives;\nDiagnose and resolve hardware and peripheral device issues;\nProvide technical support to users via phone and deliver clear technical guidance;\nTravel to company branches when required;\nPrepare and maintain technical documentation and reports as needed;\n\nRequired Skills & Experience\nExperience administering Microsoft Windows 10/11 operating systems;\nExperience installing and maintaining user applications;\nStrong knowledge of computer hardware and office equipment, including assembly, repair, and maintenance;\nBasic understanding of networking equipment;\nBasic knowledge of TCP/IP, DNS, and DHCP protocols; \n\nAt Tegeta Holding, equality is the most important value. 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