{"id":2290021,"url":"https://alion.io/job/tekla-fabrics-retail-associate-full-time","title":"Retail Associate (Full-time)","company":{"id":2574961,"name":"Tekla Fabrics","domain":"teklafabrics.com","url":"https://alion.io/company/teklafabrics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T14:50:09Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-30T22:32:34Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Purpose of the role\nWe are looking for a Retail Associate to join our London team. Our ideal candidate is warm and curious, with a natural instinct for service.\nYou will work in an ambitious environment where we are reimagining what modern luxury can feel like, sharing your knowledge of our products with care and acting as a true ambassador for everything Tekla stands for.\nThe primary location for this position is Marylebone High Street, though occasional support at our Selfridges counter, a short walk from the store, may also be required.\nYou should enjoy taking on responsibility and feel a genuine interest in understanding what each customer needs. A real appreciation for our brand and for premium product, paired with an eagerness to learn and to share what you know, will be at the heart of your success here.\nThis is a full-time position, and because of the rhythm of the store, availability during evenings and weekends is essential.\nWhat you will do:\nEvery day in this role looks a little different, but you can expect to:\nBuild genuine, lasting relationships with our customers through thoughtful clienteling, making each visit feel personal and unhurried.\nHost our VIP clients in store and at private appointments, offering informed advice with care and discretion.\nSupport the store's daily operations, including sales, visual merchandising, and replenishment.\nDevelop a deep understanding of our products and how to care for them.\nShare regular reporting and customer feedback with the store manager and senior leadership.\nWork both independently and with the team to ensure the day runs smoothly and to meet our shared goals.\nTake on other ad hoc duties as and when needed.\nWe would love to hear from you if you have:\nPrevious experience in a customer-facing role, ideally within premium or luxury retail.\nA background in clienteling, from personalised follow-ups to building a loyal client base.\nAn understanding of premium product: what sets it apart, and how to speak about it with confidence.\nExperience hosting VIP clients at a high level and reporting feedback to senior management would be advantageous.\nA proactive, detail-oriented approach, with a genuine interest in helping others.\nWarmth, curiosity, and the ability to start conversations and build relationships with customers.\nStrong communication skills and the confidence to adapt to different customers.\nAvailability to work weekends and evenings when required.\nA genuine appreciation for our brand and products.\nWe review applications and hold interviews on an ongoing basis, with the aim of welcoming the successful candidate to the role as soon as possible.","description_format":"text","description_chars":2648,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Higher Education","Home Decor"],"lifecycle":[{"event":"open","at":"2026-10-11T17:25:27Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.566,"p_room":0.55,"age_days":35,"expected_fill_days":24,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/tekla-fabrics-retail-associate-full-time","json_url":"https://alion.io/job/tekla-fabrics-retail-associate-full-time.json","meta":{"generated_at":"2026-10-31T02:16:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3172,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2574961},"rest":"https://alion.io/mcp/rest/get_company?id=2574961"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftekla-fabrics-retail-associate-full-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftekla-fabrics-retail-associate-full-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftekla-fabrics-retail-associate-full-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tekla-fabrics-retail-associate-full-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftekla-fabrics-retail-associate-full-time"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2290021}},{"tool":"search_jobs","arguments":{"company":"teklafabrics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2290021},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}