{"id":2875597,"url":"https://alion.io/job/teksynap-tier-3-audio-visual-technician","title":"Tier 3 Audio Visual Technician","company":{"id":3119632,"name":"TekSynap","domain":"teksynap.com","url":"https://alion.io/company/teksynap","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Herndon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-19T21:20:09Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T18:09:37Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Responsibilities and Qualifications\nRESPONSIBILITIES\nServe as the Tier 3 escalation point for complex AV, VTC, and collaboration system issues. \nProvide operations and maintenance support for enterprise AV systems, executive conference rooms, briefing centers, and collaboration spaces. \nSupport scheduling, setup, and execution of meetings, presentations, and video teleconferences. \nTroubleshoot and resolve hardware, software, network, and control system issues affecting AV operations. \nPerform root cause analysis and implement corrective actions to prevent recurring issues. \nCoordinate with network, cybersecurity, facilities, and engineering teams to resolve integrated system problems. \nDevelop and maintain technical documentation, system configurations, and standard operating procedures. \nSupport approximately ten (10) conference rooms and meeting spaces. \nEnsure conference rooms remain operational, secure, and mission ready. \nCoordinate room scheduling and meeting support requirements as needed. \nSupport installation, integration, testing, and commissioning of AV and VTC systems. \nBuild, wire, label, and test equipment racks in accordance with engineering designs and industry standards. \nConduct bench testing and system validation prior to deployment. \nVerify system functionality, signal flow, control programming, and interoperability between integrated components. \nParticipate in factory acceptance testing (FAT), site acceptance testing (SAT), and customer turnover activities. \nAssist with technology refreshes, upgrades, and modernization initiatives. \nSupport AV systems operating within secure government and classified environments. \nEnsure compliance with Department of Defense (DoD), Intelligence Community (IC), and agency security requirements. \nVerify secure operation of AV systems supporting Sensitive Compartmented Information Facility (SCIF) environments. \nEnsure proper handling, transmission, and protection of classified and controlled information. \nSupport implementation of cybersecurity and information assurance requirements affecting AV systems. \nProvide technical oversight during AV installation and modernization projects. \nReview installation quality and ensure compliance with design specifications and customer requirements. \nIdentify technical risks and recommend mitigation strategies. \nCoordinate with customers, vendors, subcontractors, and project stakeholders. \nSupport project documentation, punch-list resolution, and closeout activities. \nProvide regular project and system status updates to management. \nInstall, terminate, test, and troubleshoot structured cabling systems, including: \nCategory 5e/6 cabling \nFiber optic cabling \nHDMI, DVI, and DisplayPort connectivity \nAudio and video transport systems \nControl system infrastructure \nSupport deployment of audio conferencing, video conferencing, digital signage, distributed audio, and presentation systems. \nREQUIRED QUALIFICATIONS\nActive Top Secret (TS) security clearance with SCI eligibility. \nMinimum 5 years of experience supporting enterprise Audio Visual, Unified Communications, or Video Teleconferencing systems. \nExperience supporting secure government, Department of Defense, or Intelligence Community environments. \nAdvanced troubleshooting experience with AV control systems, DSPs, video distribution, and conferencing technologies. \nExperience with AV system integration, rack fabrication, testing, and commissioning. \nStrong understanding of AV signal flow, networking fundamentals, and system interoperability. \nExperience supporting: \nMicrosoft Teams Rooms \nCisco Codecs \nDigital signage systems \nExecutive conference room technologies \nProficiency with Microsoft Office 365. \nAbility to read and interpret AV drawings, schematics, wiring diagrams, and technical documentation. \nStrong communication, customer service, and problem-solving skills. \nAbility to travel up to 25% as required. \nPREFERRED QUALIFICATIONS\nAVIXA CTS, CTS-I, or CTS-D certification. \nCompTIA Security+ certification.\nExperience with Crestron, Extron, Biamp, Q-SYS, Shure, and ClearOne technologies. \nFamiliarity with Dante, AES67, and AV-over-IP architectures. \nSecurity+, CCNA, or related technical certifications. \nExperience supporting SCIFs and classified collaboration environments. \nExperience supporting executive leadership and mission-critical operations. \nOverview\nWe are seeking a Tier 3 Audio Visual Technician to join our team supporting the Space Development Agency. The Tier 3 Audio Visual (AV) Technician serves as a senior technical resource responsible for the operation, maintenance, troubleshooting, integration, and lifecycle support of mission-critical audiovisual and video teleconferencing (VTC) systems supporting the Space Development Agency (SDA). This position provides advanced technical support for conference rooms, executive briefing spaces, secure collaboration environments, and specialized AV systems within classified and unclassified networks.\nThe successful candidate will support SDA conference rooms and collaboration spaces while providing engineering-level troubleshooting, system commissioning, installation and customer support. The role also requires participation in rack fabrication, system integration, testing, and deployment activities at the Springfield, Virginia integration facility and customer locations. Travel up to 25% may be required to support installation, commissioning, and sustainment activities.\nTekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.\nWe offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.\nVisit us at www.TekSynap.com.\nApply now to explore jobs with us!\nThe safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.\nBy applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond \"STOP\". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.\nAdditional Job Information\nWORK ENVIRONMENT AND PHYSICAL DEMANDS\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\nLocation: Herndon, VA\nType of environment: Varies\nNoise level: Low\nWork schedule: “Normal work hours” constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.\nAmount of Travel: up to 25%\nPHYSICAL DEMANDS\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.\nWORK AUTHORIZATION/SECURITY CLEARANCE\nCitizenship: U.S. Citizenship \nClearance requirement: Active Top Secret with SCI Eligibility \nOTHER INFORMATION\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nTekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.\nMany positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements.\nWAGE INFORMATION\nTarget salary range: $100,000.00 - $125,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.\nEQUAL EMPLOYMENT OPPORTUNITY\nIn order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.\nTekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. 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