{"id":3710894,"url":"https://alion.io/job/tekwissen-program-manager-ii","title":"Program Manager II","company":{"id":3800775,"name":"Tekwissen","domain":"tekwissen.com","url":"https://alion.io/company/tekwissen","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false}],"status":"live","first_seen_at":"2026-11-03T17:21:01Z","employer_posted_date":null,"last_verified_at":"2026-11-03T17:21:01Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Overview\n\nTekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers, sellers, and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.\n\nJob Title: Program Manager II\n\nLocation: Chennai\n\nJob Type: Contract\n\nDuration: 3 Months\n\nWork Type: Onsite\n\nJob Description\n\nQuality Auditor Program Manager (L4)\n\nAs a Quality Auditor (QA) Program Manager for Global Shared Services (GSS), you will support quality assurance initiatives for digital publishing campaigns within the team. \nYou will manage straightforward QA projects tied to existing programs, collaborate with peers across teams, track project-level metrics, and execute quality processes within well-defined procedures — from asset creation support through campaign deployment and post-launch follow-through.\nThe ideal candidate is a quality-focused tactical executor who works effectively within defined procedures in fast-paced digital publishing environments. \nKey strengths include clear communication, the ability to collaborate with peers and partners, hands-on execution of QA processes, and a track record of creating and sharing process improvements. \nYou will track project-level metrics, contribute to quality reporting, and present project updates to leadership up to L7, while maintaining reliable day-to-day operations and contributing to team knowledge sharing.\n\nKey Role Responsibilities\n\nManage straightforward QA projects related to existing programs, supporting quality initiatives across the team within known lines of business (LOBs).\nExecute quality assurance audit processes and sampling methods within established frameworks, ensuring compliance with team quality standards.\nTrack and report project-level metrics (Internal QA Score, External QA Score, QC Sampling Rate) and ensure measures of success are clearly in place for each project.\nCollaborate with peers across teams to ensure quality alignment, manage project-level dependencies, and support team-level coordination.\nCreate, develop, and maintain standard operating procedures, documentation, and quality resources, incorporating relevant sources of information.\nIdentify roadblocks and project-level risks; drive resolution through available channels or escalate promptly to appropriate owners.\nApply project management best practices to make the team and process area more efficient within defined procedures and timelines.\nCreate and share process improvements and operational procedures within the team; contribute to procedure standardization and adoption of best practices.\nSupport existing QA frameworks for each LOB, including sampling strategies, tech configuration and feature verification, and compliance regulation processes.\nCommunicate project status clearly and concisely; provide updates to peers, managers, and partners; trusted to present quality performance and project updates to leaders up to L7.\nDocument quality issues, contribute to root cause analysis (RCAs), and support quality reporting; learning to write WBR/MBR content and project narratives.\nMay train new team members joining the team and actively support knowledge sharing activities within the group.\n\nBasic Qualifications\n\nBachelor's degree or equivalent practical experience.\n2+ years of relevant experience in quality assurance, quality programs, or a related operational area.\nExperience executing quality assurance processes and audit methodologies.\nUnderstanding digital asset management systems and publishing workflows.\nExperience with project management tools and methodologies (Salesforce, Asana, etc.).\nStrong analytical and problem-solving skills with the ability to use data to support decisions.\nClear and concise verbal and written communication skills.\nDemonstrated ability to collaborate effectively with peers and partners within a team environment.\nExperience creating and maintaining process documentation, including SOPs and quality procedures.\nAbility to manage multiple priorities and make practical trade-offs between time and available resources.\n\nPreferred Qualifications\n\nBachelor's or higher degree in a relevant field (Program Management, Program Graphic Design, Visual Design, Advertising, Digital Media, Computer Science) or equivalent proven experience.\nExperience in marketing, campaign management, or digital publishing environments.\nFamiliarity with quality management methodologies (Six Sigma, Lean, or similar).\nExperience in the entertainment or streaming industry.\nBackground in data analytics and quality reporting; experience building or contributing to quality dashboards.\nFamiliarity with digital advertising platforms (e.g., Google Ads, social media platforms).\nTrack record of creating process improvements with measurable impact at the team level.\nExperience training or onboarding new team members and facilitating knowledge-sharing activities.\n\nTekWissen® Group is an equal opportunity employer supporting workforce diversity.","description_format":"text","description_chars":5114,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T23:09:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":26,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/tekwissen-program-manager-ii","json_url":"https://alion.io/job/tekwissen-program-manager-ii.json","meta":{"generated_at":"2026-11-07T17:45:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800775},"rest":"https://alion.io/mcp/rest/get_company?id=3800775"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftekwissen-program-manager-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftekwissen-program-manager-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftekwissen-program-manager-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tekwissen-program-manager-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftekwissen-program-manager-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3710894}},{"tool":"search_jobs","arguments":{"company":"tekwissen.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3710894},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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