Senior Workplace Engineer

Who are we?

Telana are experts in applied innovation, focused on delivering business outcomes through AI, data, software development, and cloud engineering expertise. We leverage our problem solving skills and end-to-end capabilities to help our clients create better solutions for their customers and employees.

As a top-tier partner of Google Cloud and Microsoft, the market leaders for AI, Data, and Cloud, we work with some of the world’s biggest brands and government organisations to help them solve their toughest business and operational challenges; whether that’s attracting new customers, driving operational efficiency, or improving reducing risk.

We have received impressive external recognition for its innovative offerings, best-in-class capabilities, and tangible impact for customers across various industries: Telana is recognized as a Leader for Data, Analytics, and Machine Learning in the ISG Provider™ Lens for Google Cloud Partner Ecosystem in 2024, and a Rising Star in 2022 and 2023. We are an accredited Azure Expert MSP provider, and have also been awarded Google Cloud’s 2024 EMEA Public Sector Partner of the Year award. 

What will your role be? 

As a Senior Workplace Engineer, you’ll lead the design and delivery of secure Microsoft 365 environments for our clients and you’ll be the technical authority on engagements covering Copilot readiness, data protection, identity and tenant migrations.

What will you be doing?

• Lead Copilot for M365 readiness engagements: data estate hygiene, oversharing remediation, permissions baselines, Semantic Index optimisation and Copilot Studio architecture
• Design and deploy Purview solutions: Information Protection, DLP, Data Lifecycle and Insider Risk Management
• Act as design authority across M365 E5, Entra ID and the Defender suite
• Lead tenant-to-tenant migrations from planning through to hypercare
• Design for the end user, minimising friction and supporting adoption
• Own delivery quality across concurrent engagements
• Act as technical lead on pursuits, scoping SOWs and estimating delivery effort
• Build reusable IP: blueprints, assessments, scripts and playbooks
• Keep ahead of Microsoft’s roadmap and support our partner credentials 

This may be you:

• Deep expertise in preparing enterprise environments for Copilot for M365-including data estate hygiene, oversharing remediation, permissions baselines, Semantic Index optimization, and Copilot Studio / extensibility architecture.

• Expert-level design and deployment of Microsoft Purview solutions (Information Protection, DLP, Data Lifecycle, Insider Risk Management) to protect sensitive data across modern workplace workloads.

• Broad architectural authority across the Microsoft 365 E5 stack, Microsoft Entra ID (hybrid identity, Conditional Access, PIM), and Defender suite (Identity, Cloud Apps, Endpoint).

• Proven track record leading complex, large-scale M365 tenant-to-tenant migrations, using PowerShell, Microsoft Graph API, and third-party tooling to build repeatable blueprints.

• Trusted advisor mindset capable of engaging C-suite and senior stakeholders-translating complex business challenges into pragmatic technical roadmaps and articulating risk-reduction value.

• Experience shaping pre-sales pursuits, scoping Statements of Work (SOWs), estimating delivery effort, and building rapid technical confidence with prospective clients.

• Deep focus on the end-user experience-adept at evaluating how architectural and security changes affect daily workflows, anticipating user friction, and effectively communicating change to drive seamless adoption.

• High autonomy in navigating client ambiguity, leading discovery workshops, driving consensus across conflicting priorities, and delivering high-quality outcomes across concurrent client engagements.

There are many roads leading up to being a Senior Workplace Engineer. Not sure you meet 100% of our qualifications? Have an untraditional background? Our team is already a mix of self-taught and formally educated people. Don’t self-select out!

What we offer you:

• You will be a part of a skilled, inspiring, and supportive team, and work in an environment that encourages long term personal growth.
• Flexible, and trust-based work environment with a healthy work life balance.
• Our people come first. That’s why you’ll have access to private medical insurance, employee assistance programmes, group life assurance, income protection and access to a market leading benefits platform.
• Learning & development. We will support you in your growth journey and cover the costs of your role-based certifications.
• We have first hand experience that diversity encourages creativity and innovation and makes us better placed to understand a wider range of customers' needs. This means that whatever your background, you won’t find a more welcoming place to work.
• We have family friendly policies and encourage a work-life balance, including flexible working options in roles which permit it.