{"id":2298212,"url":"https://alion.io/job/telavox-backend-software-engineer-ai-assist","title":"Backend Software Engineer – AI Assist","company":{"id":2085936,"name":"telavox","domain":"telavox.com","url":"https://alion.io/company/telavox-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Malmö, Sweden"],"countries":["SE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":136000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"GDPR","optional":false},{"name":"Gemini","optional":false},{"name":"Java","optional":false},{"name":"LLM","optional":false},{"name":"Rest API","optional":false},{"name":"Kubernetes","optional":true},{"name":"OpenAI","optional":true},{"name":"Python","optional":true},{"name":"Spring Boot","optional":true},{"name":"Vertex AI","optional":true}],"status":"live","first_seen_at":"2026-09-24T16:25:57Z","employer_posted_date":null,"last_verified_at":"2026-09-24T16:25:57Z","board_verified":false,"closed_at":null,"days_open":19,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":19},"description":"Join Telavox as a Backend Software Engineer – AI Assist 🤖\nAre you a backend engineer who wants to see AI run in production, not in a demo? AI Assist turns every recorded phone call on the Telavox platform into a transcript, a summary and action items for the people who took the call. We are looking for an engineer who is at home where distributed systems, telephony, and large language models meet.\nIn this role, placed in Malmö or Stockholm, you'll build and run the services behind AI Assist: turning a finished call into text and insight, and delivering the result to our apps and our admin portal. You'll work in a small team with a lot of ownership, shaping what to build together with the product manager day to day, and what you ship reaches real customers and partners the same week.\nIf you'd like to take the next step in your career and are excited by the challenge of making AI dependable at scale, this is your opportunity!\nAbout the jobAI Assist is live today, sold both directly and through telecom operators across Europe, and usage is growing month over month. You'll join the team that owns it end to end, from the transcription pipeline to the APIs our apps and customers use. Much of the work is classic backend engineering with an AI twist: asynchronous processing, third-party model APIs, access control, metering, and data that has to be handled correctly under GDPR and EU data-residency requirements.\nYou'll work side by side with a colleague focused on model evaluation and transcription quality, with the AI Agents team next door building our AI agent platform, and with the telephony, apps and platform teams whose systems yours plug into.\nOur stack: Java and Spring Boot, Kubernetes, and Google Vertex AI with Gemini and other model providers for transcription and analysis.\nYour day-to-day work may include:\nDesigning, implementing and testing new capabilities in the AI service, from summaries a customer can shape themselves to the controls an admin needs to roll the product out.\n\nEvolving the transcription pipeline together with the telephony and platform teams.\n\nIntegrating LLM and speech APIs in a production setting: asynchronous processing, quotas and rate limits, and keeping data within the EU.\n\nBuilding the APIs that serve transcripts to our apps, our admin portal and our customers, with access control and data retention done right.\n\nOwning what you ship: observability, alerting, and the follow-up when something fails.\n\nAbout youYou're a product-minded backend engineer who likes owning a service from design to production, and who is comfortable in a system that spans several teams and a telephony platform with two decades of history. You care about correctness where it matters (who may read what, what is stored for how long, what a customer is billed for), and you enjoy the pace of a small team with customers and partners waiting for what you build. You don't need to be an AI researcher. You need to be the engineer who makes AI dependable.\nKey skills and experience we're looking for:\nSeveral years building backend services in Java, preferably with Spring Boot\n\nStrong understanding of REST APIs, asynchronous processing, and system integration across service boundaries\n\nExperience running services in production: monitoring, observability, and debugging in a distributed system\n\nExperience with relational databases and queue-based or job-based architectures\n\nProficient in English, both spoken and written\n\nGood-to-have skills:\nPython, which we use alongside Java across the AI domain\n\nExperience calling LLM or speech-to-text APIs from production code (Gemini, OpenAI or similar)\n\nExperience deploying and running services on Kubernetes\n\nFamiliarity with telephony concepts (SIP, call recording, PBX) or with GDPR and data-residency requirements in practice\n\nJoin us at Telavox 💚Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.\nToday, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.\nWe offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.\nRead more about our new HQ in Malmö 🏠!\nHow to apply!At Telavox, we don't focus on fitting in; we focus on making room for everyone.\nWe’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. \nLearn more about what we do! ⬇️","description_format":"text","description_chars":4919,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Mobile Networks","Team Communication & Collaboration"],"lifecycle":[{"event":"open","at":"2026-10-11T20:50:59Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.677,"p_room":0.75,"age_days":19,"expected_fill_days":21,"reasons":["seen:19","win:late"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/telavox-backend-software-engineer-ai-assist","json_url":"https://alion.io/job/telavox-backend-software-engineer-ai-assist.json","meta":{"generated_at":"2026-10-14T15:37:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19792,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2085936},"rest":"https://alion.io/mcp/rest/get_company?id=2085936"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftelavox-backend-software-engineer-ai-assist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftelavox-backend-software-engineer-ai-assist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftelavox-backend-software-engineer-ai-assist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/telavox-backend-software-engineer-ai-assist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftelavox-backend-software-engineer-ai-assist"}]}