Engineering Manager

At Telavox, we’re looking for an Engineering Manager who is comfortable leading inside a fast-moving organisation, someone who can hold a team steady while priorities shift and knows how to introduce just enough structure to make a team faster, not slower. You’ll combine leading people with strong engineering judgement, and you’ll care as much about how reliably your team ships as about how quickly they move.

If you enjoy working with people, leading through change, and empowering teams to do their best work, this is your opportunity to make a real difference.

As an Engineering Manager at Telavox, you’ll lead our Telephony Team, responsible for developing people, strengthening team performance, and aligning engineering efforts with business and product goals.

The Telephony Team works on core telephony capabilities and collaborates closely with other engineering and product teams. You’ll help shape effective processes and ways of working, manage dependencies, and ensure clear technical contracts and interfaces between teams.

You’ll work closely with engineers, Product, and other stakeholders, contributing to technical discussions and architectural decisions while ensuring the team delivers scalable and sustainable solutions.

Your day-to-day work will include:

• Leading, coaching, and developing the Telephony Team, supporting growth, performance, and well-being

• Establishing effective processes and ways of working, adding structure where needed and removing it where it isn’t

• Creating clarity when priorities shift and translating business needs into clear plans

• Partnering with Product on priorities, roadmaps, and outcomes; delivering a highly scalable and competitive telephony platform

• Collaborating with other Engineering Managers and teams on dependencies, technical contracts, and interfaces

• Contributing to technical and architectural decisions and ensuring long-term scalability, availability, and maintainability

• Contributing to hiring and building a strong, inclusive, and diverse engineering team in a collaborative and high-performing environment

• Helping shape the broader engineering strategy, technical direction, and culture across engineering teams

You’re a confident engineering leader who is comfortable with ambiguity, able to create clarity, and interested in understanding the bigger picture. As the leader of the Telephony Team, you’ll work across a broad technical landscape, from core telephony to cloud, software architecture, and operations. You don’t need to be an expert in every area, but you have solid technical understanding, curiosity, and a willingness to learn.

You may come from a Senior or Lead Engineer background and stay close enough to technology to make sound decisions around architecture, quality, reliability, and trade-offs.

Key skills and experience we’re looking for:

• Proven experience leading engineering teams as an Engineering Manager, Tech Lead, or similar

• Strong people leadership skills, including coaching, mentoring, and developing individuals

• Experience creating effective processes, ways of working, and structures that help teams perform

• Comfortable with ambiguity and able to turn changing priorities into clear direction

• Solid technical understanding and curiosity across different technologies and domains

• Experience working with production software where reliability, quality, and maintainability matter

• Ability to connect engineering decisions to product and business priorities, and challenge constructively when needed

• Passion for building a healthy, inclusive, and high-performing team culture

Good-to-have skills:

• Good understanding of telephony concepts such as SIP, RTP, and related technologies

• Experience from a SaaS or B2B environment

• Familiarity with cloud architecture, event-driven systems, and DevOps practices

• Interest in using AI tooling to improve engineering ways of working

At Telavox, you’ll have the opportunity to grow as a leader, shape how we build software, and be part of a company that values both impact and having fun along the way.

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.

Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

Read more about our new HQ in Malmö 🏠!

At Telavox, we don't focus on fitting in; we focus on making room for everyone.

We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 

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