{"id":2840551,"url":"https://alion.io/job/teledyne-flir-field-servicesupport-technician","title":"Field Service/Support Technician","company":{"id":176498,"name":"Teledyne FLIR","domain":"flir.com","url":"https://alion.io/company/teledyne-flir","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":77,"ghost_share":0,"stale_share":0.532,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":44500,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":44500},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PM2","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-07-15T00:00:00Z","employer_posted_date":"2026-07-15","last_verified_at":"2026-11-06T17:58:37Z","board_verified":true,"closed_at":null,"days_open":114,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":114},"description":"Be visionary\nTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.\nWe are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.\nJob Description\nTeledyne API (TAPI), a business unit within the Environmental and Electronic Measurement Instruments group within Teledyne Technologies Incorporated (NYSE:TDY), continues to be the global leader in the manufacturing of advanced instrumentation for monitoring of atmospheric pollution. We design, manufacture, and market precision gas analyzers and air quality monitoring products both domestically and internationally.\nJob Summary\nPrimarily provide technical support on operational and/or maintenance aspects, with secondary efforts on in-house repairs and training for customers, for all Teledyne API products, by diagnosing mechanical, hardware, software and systems failures using established procedures, and determine most cost-effective repair/resolution to minimize customer downtime. Provide feedback to engineering and production for products improvements. Service as customer contact on technical and service activities including service estimates, troubleshooting, service orders, project sales orders, RMA scheduling information. Provide application/software support for Teledyne API products.\nThis position reports to the Technical Services Supervisor and plays a key role in the assistance of the Technical Support to customers and feedback to Production/EngineeringDepartments. This position will interface with customers to provide assistance and technical troubleshooting of SO2, TRS, H2S, NOX, NO, NO2, NH3, O2, O3, CO, CO2, N2O gas instrumentation, and PM10, PM2.5 particulate instrumentation. This position will begin within the Customer Service/Repair Lab as part of the training progression toward a Technical Support role within the Technical Support Center.\nEssential Job Duties\nEfficiently and accurately enter Cases from customer phone calls and email inquiries, following up as necessary.\n\nProvide customer assistance by troubleshooting technical questions in a thorough manner.\n\nRemotely troubleshoot and resolve problems in both software-controlled Analog and Digital surface mount circuit boards.\n\nResponsible for solving start-up and calibration problems and repairing instruments for the assigned products.\n\nCommunicate with various departments for continuous improvement efforts on products and processes.\n\nWorks on assignments that are semi-routine in nature but recognizes the need for occasionallydeviation from accepted practice.\n\nQualifications\nAssociate degreein a mechanical related field or equivalent work experience with air pollution instrumentation and/or other mechanical / electro-mechanical machinery.\n\n5 plus years of experience and/or education in a service-related environment, particularly oriented toward electronic, pneumatic and electromechanical instrumentation.\n\nMust have experience using the following test equipment: VOM, oscilloscopes, recorders, hand tools, test jibs and custom test equipment as required.\n\nMust be able to exercises judgment within defined procedures and practices to determine appropriate action.\n\nMust be able to communicate and articulate professionally and clearly both verbally and in writing.\n\nMust possess problem solving skills, strong digital and analog skills, and the ability to troubleshoot in a logical manner with high attention to detail.\n\nRequires general computer skills and knowledge of Word, Excel and Power Point programs.\n\nExcellent interpersonal skills required for customer and team interaction -Environmental Industry product knowledge, a plus.\n\nExperience with Microsoft AX and Salesforce a plus.\n\nTeledyne is an Equal Opportunity/AffirmativeAction employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law.\nSalary Range:\n$44,500.00-$59,300.000The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.\nTeledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.\nTeledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.\nTeledyne is an Equal Opportunity Employer. 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