{"id":464245,"url":"https://alion.io/job/teledyne-flir-software-support-analyst","title":"Software Support Analyst","company":{"id":176498,"name":"Teledyne FLIR","domain":"flir.com","url":"https://alion.io/company/teledyne-flir","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":89,"ghost_share":0,"stale_share":0.899,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Englewood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":58700,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":58700},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"MS SQL","optional":false},{"name":"SQL","optional":false},{"name":"Visual Basic","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-15T07:28:23Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"Be visionary\nTeledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.\nWe are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.\nJob Description\nThis position is fully onsite, remote work not available.\nTeledyne Monitor Labs (TML) has more than 40 year’s global experience in the design and manufacture of continuous emission monitoring systems (CEMS), process monitoring, industrial sensors and instruments, ambient monitoring and software.\nSoftware Support Analyst\nAs a Software Support Analyst, you will be responsible for remote support of multiple customer facilities regarding environmental recordkeeping and reporting tasks. This is accomplished by understanding basic Windows administration, data analysis, and basic programming skills. The analyst will be quality assuring single server Windows computer systems for operations, email, local web hosting, SQL Server databases, and MS Office, as well as proprietary air pollution monitoring and reporting applications. The ideal candidate will be detail orientated and a motivated self-starter, have excellent people skills, math skills, and communication skills, be computer and database savvy, may have general air quality or basic chemistry knowledge, works well in a team environment, and is always focused on customer satisfaction.\nEssential Duties/Responsibilities\nWorks as part of the Call Center through coordination of telephone calls and priorities including rotation on after-hours on-call service as needed.\nWorks, as part of the call center and mostly by remote access, with customers to gather and analyze environmental data and records for completeness and accuracy in technical and procedural practices. A high level of accuracy and attention to detail is mandatory for success.\nEnsures updating progress and timely completion of customer call tickets.\nFollows all quality management procedures for prioritization and recordkeeping.\nWorks with others to design, verify air emissions calculations and support for compliance, recordkeeping and reporting required for federal and state programs.\nComfortable working with others in documenting, maintaining, and performing air emissions calculations and procedures using documents, spreadsheets and diagramming type software programs. \nQualifications\nKnowledge of Microsoft SQL Server, TSQL, and Microsoft Access.\nGood Windows administration computer skills including knowledge of Excel, Windows Administration, and Visual Basic or other types of structured programming languages.\nExcellent verbal and written communication skills.\nAbility to prepare reports and exercise discretion when dealing with confidential information.\nAbility to work well with remote plant personnel and internally within a team setting.\nBachelor’s degree from four-year College or University or Equivalent Experience.\nCurrent valid driver’s license required. - US Citizen/Perm Resident/ Other US Person. Physical & Mental Requirements:\nWill occasionally stand/walk/talk/hear/stoop, bend, kneel or crouch/push or pull, carry or lift 10-50 lbs. and will continuously sit/use hands to handle or feel reaching with hands and arms.\nWill occasionally be required to determine distance with vision and will continuously be required to determine depth perception and be able to adjust vision focus.\nWill occasionally be in contact with moving mechanical equipment and will continuously be working near moving mechanical parts; occasionally will be exposed to vibration, lo-level radiation, fumes, or airborne particles (safely below occupational exposure levels); Noise level is moderate.\nWilling to travel up to 20% of the normal work week.\nSalary Range:\n$58,700.00-$78,300.000The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.\nTeledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.\nTeledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.","description_format":"text","description_chars":5096,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["C4ISR","Defense Manufacturing","Video Surveillance","Machine Vision & 3D Cameras"],"lifecycle":[{"event":"open","at":"2026-09-06T11:57:23Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.42,"p_room":0.44,"age_days":45,"expected_fill_days":40,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":58700,"is_top_pay":false},"html_url":"https://alion.io/job/teledyne-flir-software-support-analyst","json_url":"https://alion.io/job/teledyne-flir-software-support-analyst.json","meta":{"generated_at":"2026-10-15T23:21:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35454,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":176498},"rest":"https://alion.io/mcp/rest/get_company?id=176498"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fteledyne-flir-software-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fteledyne-flir-software-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fteledyne-flir-software-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/teledyne-flir-software-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fteledyne-flir-software-support-analyst"}]}