{"id":701077,"url":"https://alion.io/job/telefonica-tech-cyber-security-manager","title":"Cyber Security Manager","company":{"id":53683,"name":"Telefónica Tech","domain":"telefonicatech.com","url":"https://alion.io/company/telefonica-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":144000,"period":"year","method":"role_seniority_country_cell","sample_n":36},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Crowdstrike","optional":false},{"name":"GDPR","optional":false},{"name":"ISO 27001","optional":false},{"name":"PCI DSS","optional":false},{"name":"SIEM","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-08-27T15:02:05Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-16T21:01:36Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.\nWe serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.\nThe Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.\nValues: Open, Trusted and Bold\nTrusted Partners:\nMicrosoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner\nHPE: Platinum Partner - FY23 UK&I Solution Provider of the Year\nPalo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio\nFortinet: Elite VIP Program - one of only 2 in the UK\nAWS: Advanced Solution & Managed Service Provider Program\n Cyber Security Manager\nWhy This Role?\nWe're looking for a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You'll own service governance, customer success, continual improvement and major incident coordination, helping customers strengthen their security posture while ensuring exceptional service delivery.\nThis is a highly visible role that combines cyber security expertise, customer engagement and service leadership across SOC, SIEM, MDR, threat intelligence and incident response services.\nWhat You'll Be Doing\nAct as the primary customer contact for managed cyber security services.\nLead service reviews, governance meetings and operational forums with technical and executive stakeholders.\nEnsure services are delivered in line with contractual commitments, SLAs and customer expectations.\nTranslate complex security data into meaningful business insights, recommendations and executive reports.\nDrive Customer Success Plans and Continuous Service Improvement initiatives.\nMonitor service performance across SOC, SIEM, MDR, EDR/XDR, vulnerability management and threat intelligence services.\nCoordinate the response to major security incidents, managing communications, escalations and stakeholder engagement.\nIdentify security risks, trends and opportunities to improve customer security maturity.\nPartner with technical, commercial and solution teams to enhance service quality and customer outcomes.\nSupport service growth and retention by identifying opportunities to deliver additional value.\nWhat We're Looking For\nEssential\n5+ years' experience in a Security Manager, Service Delivery Manager, Cyber Operations Manager, SOC Manager or similar customer-facing cyber security role.\nStrong understanding of managed cyber security services, including SOC, SIEM, MDR, EDR/XDR, threat intelligence, vulnerability management and incident response.\nExperience managing enterprise or multinational customer relationships within a cyber security or managed services environment.\nProven ability to lead customer service reviews, governance meetings and executive stakeholder discussions.\nExperience managing escalations, major incidents and post-incident improvement activities.\nStrong analytical skills with the ability to interpret security data and produce actionable recommendations.\nExperience producing executive reports, security performance updates, risk summaries and service improvement plans.\nKnowledge of cyber security frameworks and standards such as ISO 27001, NIST, PCI-DSS and GDPR.\nDesirable\nExperience working within a Managed Security Service Provider (MSSP) environment.\nCISSP, CISM, CCSP, CRISC or equivalent cyber security certifications.\nISO 27001 Lead Implementer, Lead Auditor or ISO 27005 certifications.\nITIL certification.\nGIAC, CREST or vendor-specific certifications within SIEM, EDR/XDR or cloud security technologies.\nExperience supporting service growth, commercial discussions and customer success programmes.\nWhy This Opportunity Stands Out\nWork directly with senior customer stakeholders including CISOs, CTOs and Security Leaders.\nInfluence cyber security strategy, service maturity and long-term customer outcomes.\nExposure to a broad portfolio of security services including SOC, SIEM, MDR, EDR/XDR, Vulnerability Management and Threat Intelligence.\nPlay a key role in major incident coordination and cyber resilience improvement.\nDrive meaningful service transformation and continuous improvement initiatives.\nOperate at the intersection of cyber security, customer success and service leadership.\n At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.\nBe yourself with us, and feel that you belong.\nWe welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.\nWe are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.\nWe don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.","description_format":"text","description_chars":5635,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-11T02:56:35Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.61,"p_room":0.55,"age_days":49,"expected_fill_days":37,"reasons":["conf:2","stale_co","velocity","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/telefonica-tech-cyber-security-manager","json_url":"https://alion.io/job/telefonica-tech-cyber-security-manager.json","meta":{"generated_at":"2026-10-16T21:16:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53683},"rest":"https://alion.io/mcp/rest/get_company?id=53683"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftelefonica-tech-cyber-security-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftelefonica-tech-cyber-security-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftelefonica-tech-cyber-security-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/telefonica-tech-cyber-security-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftelefonica-tech-cyber-security-manager"}]}