{"id":3807398,"url":"https://alion.io/job/telefonica-tech-technical-services-engineer-wintel-linux","title":"Technical Services Engineer - Wintel & Linux","company":{"id":53683,"name":"Telefónica Tech","domain":"telefonicatech.com","url":"https://alion.io/company/telefonica-tech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-06T05:58:05Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Crowdstrike","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Linux","optional":false},{"name":"PKI","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-05T10:30:11Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T16:49:07Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.\nWe serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.\nThe Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.\nValues: Open, Trusted and Bold\nTrusted Partners:\nMicrosoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner\nHPE: Platinum Partner - FY23 UK&I Solution Provider of the Year\nPalo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio\nFortinet: Elite VIP Program - one of only 2 in the UK\nAWS: Advanced Solution & Managed Service Provider Program\n This role covers the management, maintenance and support of all Infrastructure Hosting responsibilities within a Healthcare Managed Service account. The successful candidate will have experience in working within Data Centres, an ability to fault find and replace parts within physical compute and storage. Good working knowledge of VMware and Windows Server Operating Systems including File Services, PKI, AD, DNS and DHCP with good general troubleshooting skills.\nWhile employees at this level will receive instruction or assistance in technical areas as required to extend and grow their experience, they will be expected to work independently, use their own initiative, whilst driving continuous service improvements with the Infrastructure Hosting estate.\nMain Duties and Responsibilities:\nDesign, implement, and maintain infrastructure systems supporting both internal operations and customer environments\nMonitor system performance and proactively identify and resolve potential issues before they escalate\nRespond to incidents and support requests in a timely and professional manner, prioritising customer and business impact\nManage change control processes for infrastructure updates, including testing, risk assessment, and rollback planning\nMaintain accurate, up-to-date documentation of systems, configurations, and procedures\nCollaborate with internal teams and customer stakeholders to ensure infrastructure meets operational and service level requirements\nApply security best practices, including access control, patch management, and data handling protocols\nParticipate in on-call rotations and incident response as required\nContribute to post-incident reviews and continuous improvement initiatives\nSupport knowledge-sharing within the team through documentation, mentoring, and cross-training\n Skills and qualities required:\nGood working Linux based Operating System\nGood working knowledge of Microsoft Server / Datacentre / Compute / Storage solutions\nGood working knowledge with regards to the administration and troubleshooting of the following Microsoft technologies (AD, DNS, DHCP, RDS, File Services, Certificate Services, Server Administration 2012, 2016,2019 and 2022)\nKnowledge of VMware vSphere\nGood working knowledge of incident, problem and change management processes and procedures\nDemonstrable experience in troubleshooting techniques to determine root cause\nA working knowledge of general networking (e.g. routing, firewall, wireless AP)\nSkills and qualities desired:\nAn understanding of HPE compute / storage\nAn understanding of Microsoft SCCM\nAn understanding of VMware and virtualised environments\nAn understanding of SQL Server\nAn understanding of Veeam Backup Technologies\nAn understanding of Microsoft SCCM\nAn understanding of Enterprise/Event Management\n All applicants must possess the legal right to work in Ireland.\nDue to job requirements, you will need a full driving licence.\nIt is preferred if the successful candidate is within reach of Dublin to support on-site work as required\nAt Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.\nBe yourself with us, and feel that you belong.\nWe welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.\nWe are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.\nWe don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.","description_format":"text","description_chars":5041,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed Security","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-11-05T13:48:38Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/telefonica-tech-technical-services-engineer-wintel-linux","json_url":"https://alion.io/job/telefonica-tech-technical-services-engineer-wintel-linux.json","meta":{"generated_at":"2026-11-06T17:26:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32427,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53683},"rest":"https://alion.io/mcp/rest/get_company?id=53683"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftelefonica-tech-technical-services-engineer-wintel-linux"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftelefonica-tech-technical-services-engineer-wintel-linux"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftelefonica-tech-technical-services-engineer-wintel-linux"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/telefonica-tech-technical-services-engineer-wintel-linux\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftelefonica-tech-technical-services-engineer-wintel-linux"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3807398}},{"tool":"search_jobs","arguments":{"company":"telefonicatech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3807398},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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