{"id":693074,"url":"https://alion.io/job/teleport-solution-manager","title":"Solution Manager","company":{"id":685009,"name":"Teleport","domain":"teleport.it","url":"https://alion.io/company/teleport-4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":73,"open_postings":63,"ghost_share":0.444,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shenzhen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-08T00:00:00Z","employer_posted_date":"2026-05-08","last_verified_at":"2026-11-06T22:36:42Z","board_verified":true,"closed_at":null,"days_open":183,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":182},"description":"Role Overview\nThe Solution Manager supports the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role collaborates with cross-functional teams-including Operations, Finance, Commercial, and Network Planning-to assist in the delivery of solutions that meet customer needs and drive operational efficiency.\nThe ideal candidate is detail-oriented, proactive, and has foundational experience in logistics or supply chain. This position is ideal for individuals looking to deepen their exposure to solution development and logistics project execution in a fast-paced environment.\nKey Responsibilities\n1. Solution Development & Launch [Solution Completion SLA]\nDevelop, formulate and deploy cross-border e-commerce logistics solutions across transportation, customs, and supply chain operations.\nGather requirements, coordinating pilot activities, and tracking launch progress.\nEnsure documentation and implementation steps are completed accurately and on schedule.\n2. Cross-Functional Coordination\nCollaborate with Operations, Finance, Network Planning, and Commercial teams to execute solution components.\nTranslate customer requirements into internal action plans and workflows.\nFacilitate smooth information flow between teams to support alignment and delivery.\n3. Performance Tracking & Improvement [Solutions GP]\nMonitor key metrics to track solution performance post-launch.\nCollect feedback from internal stakeholders to identify operational or customer-related improvement areas.\nContribute to process enhancement and solution optimization efforts.\n4. Project Execution\nMaintain project trackers, timelines, and documentation.\nIdentify risks or blockers and curate action plan to mitigate identified risks\nEnsure timely completion of assigned tasks within broader solution rollouts.\n5. Team Collaboration & Best Practices\nWork closely with cross-functional team to align on timelines, dependencies, and outcomes.\nContribute to the development and upkeep of templates, SOPs, and knowledge bases related to solution design.\nParticipate in team discussions and share insights or learnings from past projects.\nRequirements\nThese are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)\nBachelor’s degree in Supply Chain Management, Business Administration, or a related field.\nExperience in logistics, supply chain management, or product management, preferably in cross-border e-commerce.\nStrong analytical skills with the ability to translate market research into actionable product strategies.\nProven experience in product lifecycle management and product development.\nFamiliarity with logistics routing planning, SLA management, and supplier management.\nExcellent communication, project management, and leadership skills.\nAbility to work cross-functionally with diverse teams and stakeholders\nKnowledge of cross-border logistics, transportation, and customs processes.\nComfortable with data tracking and performance metrics using Excel or dashboards.\nStrong coordination and organization skills.\nAbility to manage multiple tasks with attention to detail and accountability for timelines.\nCommunication & Collaboration\nClear and professional communication skills.\nEagerness to learn and take ownership of tasks with minimal supervision.\nBenefits\n1, 20 days annual leave per service year\n2. 90% discount for AirAsia flights\n3. 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