{"id":3587856,"url":"https://alion.io/job/telesat-customer-solutions-engineer-emea-2","title":"Customer Solutions Engineer - EMEA","company":{"id":6592,"name":"Telesat","domain":"telesat.com","url":"https://alion.io/company/telesat","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":83,"open_postings":14,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":90,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["DE","FR","AE","GB","AT","BY","BE","BA","BG","HR","CY","CZ","DK","EG","FI","HU","IE","IL","IT","KZ","KE","KG","ME","NL","NG","NO","PL","RO","SA","RS","ZA","ES","SE","CH","TR","UA","UZ","AF","AL","DZ"],"hiring_countries_total":137,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"MPLS","optional":true},{"name":"VLAN","optional":true},{"name":"VPN","optional":true}],"status":"closed","first_seen_at":"2026-11-01T13:16:55Z","employer_posted_date":null,"last_verified_at":"2026-11-02T05:42:20Z","board_verified":false,"closed_at":"2026-11-02T05:42:20Z","days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Telesat (Nasdaq and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.\nTelesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise and Government users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.\n\nThe company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite. For more information, follow Telesat on X and LinkedIn or visit \nRole Overview:As a member of the Global Customer Solutions (GCS) Group, you will provide technical support for the pre- and post-sales activities of Telesat’s product lines and technical consultation to the Global Sales groups. As a champion of new technology, you will develop effective solutions to meet customer communication needs leveraging Telesat’s Lightspeed constellation. The position’s primary role is to support the Europe, Middle East, and Africa (EMEA) region teams, but will also assist across Telesat’s global presence.\nThe GCS team is responsible for the gathering of requirements from customers, design of cost-effective Lightspeed satellite and terrestrial communication link solutions, specifying both the space and ground segment components, and presenting solutions to customers. Additionally, you will be offering technology recommendations and advice, performing modeling and simulations, and conducting test and evaluation demonstrations aiming to secure sales and customer satisfaction. \nKey Responsibilities:\nDesign, estimate cost, and propose Lightspeed communications solutions based on customer requirements\n\nWork directly with the Global Sales Team and prospective customers’ Engineering contacts to validate requirements and technical details\n\nPrepare, present proposals to, and review requirements directly with customers\n\nLead, attend, and actively participate in customer meetings\n\nIdentify new solutions within Telesat’s Lightspeed product portfolio which could lead to new revenue opportunities with customers\n\nWork directly with customers to plan upgrades, review performance of networks, and to resolve service issues\n\nCollaborate with Telesat’s Marketing and Product teams to identify available network capacity\n\nSupport projects from design to implementation\n\nUpdate and maintain multiple databases as well as other Engineering information management systems\n\nActively participate in trade shows, customer events, and technical demonstrations in presentation roles\n\nEducation & Experience Required:\nBachelor degree or comparable experience in Cybersecurity, Computer Science, Information Technology, Network Technology, Telecommunications, or Electrical Engineering required\n\n10+ years of relevant experience in systems engineering or connectivity solutions\n\nExperience with satellite communications, RF link analysis, and RF hardware preferred\n\nPreferred Qualifications:\nInquisitive nature and eagerness to learn and explore new concepts\n\nPositive outlook in meeting challenges and working to a high level\n\nConfident when presenting to peers and management within the organization\n\nAbility to manage multiple complex projects simultaneously\n\nAnalytical skills with the ability to solve technical and business issues\n\nAbility to foster and maintain good working relationships with peers, partners, and customers\n\nPrevious experience supporting Carrier, Mobile Network Operator (MNO), and Wholesale accounts. Working for a Carrier or an MNO would be desired\n\nA professional demeanor and appearance with strong verbal and written communication skills\n\nProven analytical and problem-solving skills with demonstrated ability to multi-task and work in a team environment.\n\nIndustry certifications such as Cisco CCNA, CCNP, Juniper JNCIA/ENT preferable\n\nExperience and understanding of computer hardware, software, and operating systems\n\nWorking knowledge of MEF 3.0 standards and implementations\n\nWorking knowledge of:\n\nOSI Layer 1 (Optical, HFC, WDM)\n\nOSI Layer 2 & 3 (Switching, STP, VLAN, MPLS, Carrier Ethernet, IP, etc.)\n\nProtocol acceleration, web caching, traffic management, firewalls, VPN, and security related hardware and software\n\n3G/4G/5G cellular networking technologies\n\nNetwork management platforms (SolarWinds, WhatsUp Gold, etc.)\n\nOther Requirements:\nAbility and willingness to travel to attend customer meetings and events across the region\n\nFluent English is required and French is highly desirable (written and spoken) \n\nAt Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.Originally posted on Himalayas","description_format":"text","description_chars":5599,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"France","iso":"FR","kind":"country"},{"name":"United Arab Emirates","iso":"AE","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Austria","iso":"AT","kind":"country"},{"name":"Belarus","iso":"BY","kind":"country"},{"name":"Belgium","iso":"BE","kind":"country"},{"name":"Bosnia and Herzegovina","iso":"BA","kind":"country"},{"name":"Bulgaria","iso":"BG","kind":"country"},{"name":"Croatia","iso":"HR","kind":"country"},{"name":"Cyprus","iso":"CY","kind":"country"},{"name":"Czech Republic","iso":"CZ","kind":"country"},{"name":"Denmark","iso":"DK","kind":"country"},{"name":"Egypt","iso":"EG","kind":"country"},{"name":"Finland","iso":"FI","kind":"country"},{"name":"Hungary","iso":"HU","kind":"country"},{"name":"Ireland","iso":"IE","kind":"country"},{"name":"Israel","iso":"IL","kind":"country"},{"name":"Italy","iso":"IT","kind":"country"},{"name":"Kazakhstan","iso":"KZ","kind":"country"},{"name":"Kenya","iso":"KE","kind":"country"},{"name":"Kyrgyzstan","iso":"KG","kind":"country"},{"name":"Montenegro","iso":"ME","kind":"country"},{"name":"Netherlands","iso":"NL","kind":"country"},{"name":"Nigeria","iso":"NG","kind":"country"},{"name":"Norway","iso":"NO","kind":"country"},{"name":"Poland","iso":"PL","kind":"country"},{"name":"Romania","iso":"RO","kind":"country"},{"name":"Saudi Arabia","iso":"SA","kind":"country"},{"name":"Serbia","iso":"RS","kind":"country"},{"name":"South Africa","iso":"ZA","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"},{"name":"Sweden","iso":"SE","kind":"country"},{"name":"Switzerland","iso":"CH","kind":"country"},{"name":"Turkey","iso":"TR","kind":"country"},{"name":"Ukraine","iso":"UA","kind":"country"},{"name":"Uzbekistan","iso":"UZ","kind":"country"},{"name":"Afghanistan","iso":"AF","kind":"country"},{"name":"Albania","iso":"AL","kind":"country"},{"name":"Algeria","iso":"DZ","kind":"country"},{"name":"Andorra","iso":"AD","kind":"country"},{"name":"Angola","iso":"AO","kind":"country"},{"name":"Armenia","iso":"AM","kind":"country"},{"name":"Azerbaijan","iso":"AZ","kind":"country"},{"name":"Bahrain","iso":"BH","kind":"country"},{"name":"Benin","iso":"BJ","kind":"country"},{"name":"Botswana","iso":"BW","kind":"country"},{"name":"Burkina Faso","iso":"BF","kind":"country"},{"name":"Burundi","iso":"BI","kind":"country"},{"name":"Cameroon","iso":"CM","kind":"country"},{"name":"Cape Verde","iso":"CV","kind":"region"},{"name":"Chad","iso":"TD","kind":"country"},{"name":"Central African Republic","iso":"CF","kind":"country"},{"name":"Comoros","iso":"KM","kind":"country"},{"name":"Cook Islands","iso":"CK","kind":"country"},{"name":"Curaçao","iso":"CW","kind":"country"},{"name":"Democratic Republic of the Congo","iso":"CD","kind":"region"},{"name":"Djibouti","iso":"DJ","kind":"country"},{"name":"Equatorial Guinea","iso":"GQ","kind":"country"},{"name":"Eritrea","iso":"ER","kind":"country"},{"name":"Estonia","iso":"EE","kind":"country"},{"name":"Eswatini","iso":"SZ","kind":"country"},{"name":"Ethiopia","iso":"ET","kind":"country"},{"name":"Faroe Islands","iso":"FO","kind":"country"},{"name":"French Guiana","iso":"GF","kind":"country"},{"name":"Gabon","iso":"GA","kind":"country"},{"name":"Gambia","iso":"GM","kind":"country"},{"name":"Georgia","iso":"GE","kind":"country"},{"name":"Ghana","iso":"GH","kind":"country"},{"name":"Greece","iso":"GR","kind":"country"},{"name":"Greenland","iso":"GL","kind":"country"},{"name":"Guadeloupe","iso":"GP","kind":"country"},{"name":"Guinea","iso":"GN","kind":"country"},{"name":"Guinea-Bissau","iso":"GW","kind":"country"},{"name":"Iceland","iso":"IS","kind":"country"},{"name":"Iran","iso":"IR","kind":"country"},{"name":"Iraq","iso":"IQ","kind":"country"},{"name":"Isle of Man","iso":"IM","kind":"country"},{"name":"Ivory Coast","iso":"CI","kind":"region"},{"name":"Jordan","iso":"JO","kind":"country"},{"name":"Kosovo","iso":"XK","kind":"country"},{"name":"Kuwait","iso":"KW","kind":"country"},{"name":"Latvia","iso":"LV","kind":"country"},{"name":"Lebanon","iso":"LB","kind":"country"},{"name":"Lesotho","iso":"LS","kind":"country"},{"name":"Liberia","iso":"LR","kind":"country"},{"name":"Libya","iso":"LY","kind":"country"},{"name":"Liechtenstein","iso":"LI","kind":"country"},{"name":"Lithuania","iso":"LT","kind":"country"},{"name":"Luxembourg","iso":"LU","kind":"country"},{"name":"Madagascar","iso":"MG","kind":"country"},{"name":"Malawi","iso":"MW","kind":"country"},{"name":"Mali","iso":"ML","kind":"country"},{"name":"Malta","iso":"MT","kind":"country"},{"name":"Martinique","iso":"MQ","kind":"country"},{"name":"Mauritania","iso":"MR","kind":"country"},{"name":"Mauritius","iso":"MU","kind":"country"},{"name":"Mayotte","iso":"YT","kind":"country"},{"name":"Moldova","iso":"MD","kind":"country"},{"name":"Monaco","iso":"MC","kind":"country"},{"name":"Morocco","iso":"MA","kind":"country"},{"name":"Mozambique","iso":"MZ","kind":"country"},{"name":"Namibia","iso":"NA","kind":"country"},{"name":"Niger","iso":"NE","kind":"country"},{"name":"North Macedonia","iso":"MK","kind":"country"},{"name":"Oman","iso":"OM","kind":"country"},{"name":"Palestine","iso":"PS","kind":"country"},{"name":"Portugal","iso":"PT","kind":"country"},{"name":"Qatar","iso":"QA","kind":"country"},{"name":"Republic of the Congo","iso":"CG","kind":"region"},{"name":"Réunion","iso":"RE","kind":"country"},{"name":"Rwanda","iso":"RW","kind":"country"},{"name":"Saint Helena and Ascension","iso":"SH","kind":"region"},{"name":"San Marino","iso":"SM","kind":"country"},{"name":"São Tomé and Príncipe","iso":"ST","kind":"region"},{"name":"Senegal","iso":"SN","kind":"country"},{"name":"Seychelles","iso":"SC","kind":"country"},{"name":"Sierra Leone","iso":"SL","kind":"country"},{"name":"Sint Maarten","iso":"SX","kind":"country"},{"name":"Slovakia","iso":"SK","kind":"country"},{"name":"Slovenia","iso":"SI","kind":"country"},{"name":"Somalia","iso":"SO","kind":"country"},{"name":"South Sudan","iso":"SS","kind":"country"},{"name":"Sudan","iso":"SD","kind":"country"},{"name":"Svalbard","iso":"SJ","kind":"country"},{"name":"Tajikistan","iso":"TJ","kind":"country"},{"name":"Tanzania","iso":"TZ","kind":"country"},{"name":"Togo","iso":"TG","kind":"country"},{"name":"Tunisia","iso":"TN","kind":"country"},{"name":"Turkmenistan","iso":"TM","kind":"country"},{"name":"Uganda","iso":"UG","kind":"country"},{"name":"Western Sahara","iso":"EH","kind":"country"},{"name":"Yemen","iso":"YE","kind":"country"},{"name":"Zambia","iso":"ZM","kind":"country"},{"name":"Zimbabwe","iso":"ZW","kind":"country"},{"name":"Gibraltar","iso":"GI","kind":"country"},{"name":"Vatican","iso":"VA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Satellite Communications","Space Services"],"lifecycle":[{"event":"open","at":"2026-11-01T14:30:45Z"},{"event":"close","at":"2026-11-02T05:42:20Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/telesat-customer-solutions-engineer-emea-2","json_url":"https://alion.io/job/telesat-customer-solutions-engineer-emea-2.json","meta":{"generated_at":"2026-11-04T08:42:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13501,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6592},"rest":"https://alion.io/mcp/rest/get_company?id=6592"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftelesat-customer-solutions-engineer-emea-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftelesat-customer-solutions-engineer-emea-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftelesat-customer-solutions-engineer-emea-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/telesat-customer-solutions-engineer-emea-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftelesat-customer-solutions-engineer-emea-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3587856}},{"tool":"search_jobs","arguments":{"company":"telesat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3587856},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}