{"id":2791663,"url":"https://alion.io/job/telesolv-general-clerk-iii-459328","title":"General Clerk III - 459328","company":{"id":720686,"name":"TeleSolv Consulting","domain":"telesolv.us","url":"https://alion.io/company/telesolv","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kansas City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":21,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-16T20:19:35Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T21:32:49Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 4 Public Trust Background investigation.\nThis is an ONSITE position based in Kansas City, MO.\nResponsibilities:\nMay greet and check-in applicants.\nVerify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.\nMaintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.\nNotify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program.\nCheck applicant-supplied information by accessing government databases.\nMay need to escort applicants to designated locations \nProvide performance reports.\nCompile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.\nSchedule interview appointments in the Trusted Traveler Programs Internal.\nAssist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.\nAssist the public with membership card activation.\nQualifications:\n Minimum Requirements:\nU.S. Citizen.\nWilling to go through an intense background check \nActive Tier 4 Public Trust, or the ability to obtain and maintain one.\nHigh school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.\nTwo (2) years of general administrative experience with customer interface.\nTwo (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).\nTwo (2) years of related undergraduate study may substitute for 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