{"id":1258346,"url":"https://alion.io/job/telit-field-application-engineer","title":"Field Application Engineer","company":{"id":1784306,"name":"telit","domain":"telit.com","url":"https://alion.io/company/telit-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":true},{"name":"Linux","optional":true},{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-09-21T10:33:22Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-29T22:13:43Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Description\nField Application Engineers (FAEs) provide technical expertise throughout all phases of the customer project lifecycle - including Acquisition, Design-In, Deployment, and post-launch support. In close collaboration with the Sales organization, the FAE helps secure design wins by overcoming technical challenges and ensures customers, distributors, MNO partners, and OEM end-customers can successfully integrate, test, optimize, and certify IoT products.\nThe FAE will primarily support customers, distributors, MNO partners, and their OEM end-customers across South Africa and may also support strategic customers elsewhere in the assigned region. Acting as a trusted technical advisor before and after the sale, the role involves cross-functional coordination under the guidance of the Head of FAE / Sales organization and requires travel, typically up to 20% within the assigned region.\nLocation: South Africa\nJob type: Contract consulent\nRequirements\nRESPONSABILITIES:\nPromote and position the full Telit Cinterion product and services portfolio within the assigned region. \nProvide technical guidance during RFI/RFQ and design-win processes, overcoming technical challenges and ensuring accurate and timely input for customer proposals. \nDeliver technical presentations, demonstrations, and pre-sales support to customers, distributors, and MNOs. Conduct structured training sessions to enhance customer and distributor technical knowledge. \nEnable customers to develop, integrate, validate, and certify new wireless applications across hardware, software, and system design, sharing expertise via test scripts, application notes, design guidance, and Developer Zone content. \nTrack and align key-customer use cases, requirements, milestones, and project progress, ensuring that proposed products meet customer project needs. \nAct as the technical interface between Telit Cinterion, relevant internal departments, customers, MNOs, and distributors, ensuring clear communication and access to the appropriate support resources. Convey customer feedback to R&D to improve product documentation and communicate product roadmap needs to Product Management. \nMaintain and manage direct-customer and distributor accounts, support strategic accounts in all technical aspects, validate support effectiveness through customer visits and strong relationships, and create, document, and track customer Change Requests. \nIdentify strong USPs and assist Sales teams with compelling competitive positioning and \"selling against\" arguments. \nPerform hands-on troubleshooting - including log analysis, tracing, and on-site testing - to identify root causes. Document issues clearly, propose solutions or workarounds, and escalate defects through structured internal processes when required.\nREQUIREMENTS:\nA technical degree is strongly preferred. Equivalent hands-on experience - network operations, carrier, RF, or embedded - is equally acceptable.\nMinimum of 3 years of experience in a relevant technical or customer-facing engineering role.\nProfessional English proficiency at CEFR B2 level or above is required.\nProficiency in one or more additional South African languages is advantageous.\nWillingness and ability to travel, typically up to 20%, within South Africa and, when required, elsewhere in the assigned region.\nSolid understanding of cellular networking concepts, including LPWA, 2G, 3G, 4G, 5G, voice, and data communication.\nPREFERRED QUALIFICATIONS:\nKnowledge of technologies related to IoT solutions such as RF fundamentals, embedded systems (Linux, C, Java, ThreadX), firmware development tools, microcontrollers, antenna design, power management, test tools, and GNSS is a strong advantage. Experience with a wireless communications module supplier, or knowledge of SaaS/PaaS solutions, is also advantageous.\nFamiliarity with Wi-Fi, Bluetooth, SIM/USIM, and eUICC technologies.\nExcellent communication skills, with the ability to translate complex technical topics into clear messages.\nStrong relationship-building skills with a customer-centric mindset.\nHigh self-motivation, ownership mentality, and a willingness to continuously develop technical and professional capabilities.","description_format":"text","description_chars":4200,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["RF & Wireless Hardware","IoT Platforms & Solutions","IoT Connectivity"],"lifecycle":[{"event":"open","at":"2026-09-25T19:39:54Z"}],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":1,"age_days":9,"expected_fill_days":30,"reasons":["conf:31","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/telit-field-application-engineer","json_url":"https://alion.io/job/telit-field-application-engineer.json","meta":{"generated_at":"2026-10-01T18:19:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":605,"day_limit":5000,"remaining_today":4395,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}