{"id":1529666,"url":"https://alion.io/job/telus-digital-applications-development-principal-architect","title":"Applications Development Principal Architect","company":{"id":6117,"name":"Telus Digital","domain":"telusdigital.com","url":"https://alion.io/company/telus-digital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-01T05:45:00Z"}},"role":"QA","role_family":"QA","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India","Bengaluru, India","Hyderabad, Pakistan"],"countries":["IN","PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":43000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce Industries","optional":false},{"name":"Agile","optional":true},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-30T09:27:23Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T16:39:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\nWelcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.\nWith a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.\nFrom mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.\nLocation & Flexibility\nINDIA\nHybrid:\nThis is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida/Bengaluru/Hyderabad (2 to 3 times/ week). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices.\nThe Opportunity\nWe are looking for a seasoned, client-facing Principal Architect & Salesforce Practice Lead to join our leadership team in India. This is a high-impact role for a senior Salesforce professional who can combine deep architectural expertise with strong practice-building capability. The ideal candidate will be a hands-on architecture leader with proven experience in leading complex Salesforce transformation programs, guiding enterprise clients through solution decisions, and building high-performing delivery teams. In addition to driving architecture and delivery excellence, this individual will play a critical role in enabling, mentoring, and scaling the Salesforce practice in India.\nThis role requires a strong balance of strategy and execution. The selected candidate is expected to dedicate approximately 50% of their time to active project delivery as a lead architect, while also supporting practice development through capability building, solutioning, hiring, pre-sales support, and team enablement.\nResponsibilities\nLead architecture and solution design for complex Salesforce transformation programs across enterprise clients.\n\nAnalyze business challenges through discovery, assessment, and stakeholder engagement, and translate them into scalable, future-ready Salesforce solutions.\n\nBring clarity and structure to client decision-making by presenting solution options, trade-offs, architecture recommendations, and transformation roadmaps.\n\nProvide deep technical leadership across the Salesforce platform, including solution architecture, integrations, security, governance, scalability, and enterprise design best practices.\n\nAct as a hands-on architect on strategic engagements, contributing directly to architecture definition, governance, design reviews, and delivery oversight.\n\nDrive solution architecture across key Salesforce capabilities including Sales Cloud, Service Cloud, Experience Cloud, Salesforce Industries (any), OmniStudio, Platform customizations, and Integrations.\n\nBuild and strengthen the Salesforce practice in India by establishing standards, reusable assets, governance frameworks, and delivery best practices.\n\nMentor architects, developers, and consultants, and help create a strong internal talent pipeline through coaching, training, and capability development.\n\nPartner with leadership, sales, and delivery teams on pre-sales support, proposals, solutioning, staffing strategy, and strategic growth initiatives.\n\nDrive continuous improvement across delivery quality, technical standards, innovation, and team readiness.\n\nQualifications\n10+ years of experience in Salesforce, CRM, enterprise applications, or digital transformation programs.\n\nProven experience as a Salesforce Architect, Principal Architect, or Senior Solution Architect in a consulting or services-led environment.\n\nStrong expertise in Salesforce architecture, enterprise solution design, integrations, platform governance, security, and large-scale implementations.\n\nHands-on experience with OmniStudio, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.\n\nStrong knowledge of Sales Cloud, Service Cloud, Experience Cloud, and custom platform development.\n\nDemonstrated ability to lead complex transformation initiatives while remaining hands-on in architecture and execution.\n\nExperience in building teams, mentoring talent, and enabling practice growth in an offshore delivery model.\n\nStrong client-facing consulting capability with the ability to engage senior stakeholders and lead strategic conversations.\n\nGood understanding of delivery models, effort estimation, pre-sales support, and solution shaping.\n\nExcellent communication, leadership, and stakeholder management skills.\n\nBonus Points\nIndustry Experience:\nExperience in one or more industry domains will be a strong advantage, especially:\n\nCommunications, Manufacturing, Healthcare, Insurance, Banking/Financial Services, Retail, or High Tech.\n\nCandidates with prior experience architecting Salesforce-led transformation programs in these industries will be highly preferred.\n\nDesired Certifications:\nSalesforce Certified Application Architect\n\nSalesforce Certified System Architect\n\nSalesforce Certified OmniStudio Developer and/or OmniStudio Consultant\n\nSalesforce Certified Platform Developer II\n\nAny Industry Cloud Accredited Certification is a plus\n\nEqual Opportunity Employer\nAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.\nWe will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.\nFor more information on how we use your information, see our Privacy Policy.","description_format":"text","description_chars":6410,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-09-30T15:53:48Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/telus-digital-applications-development-principal-architect","json_url":"https://alion.io/job/telus-digital-applications-development-principal-architect.json","meta":{"generated_at":"2026-10-02T02:07:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2739,"day_limit":5000,"remaining_today":2261,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}