{"id":2654394,"url":"https://alion.io/job/telus-digital-project-manager-bilingual","title":"Project Manager (Bilingual)","company":{"id":6117,"name":"TELUS Digital","domain":"telusdigital.com","url":"https://alion.io/company/telus-digital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":78,"open_postings":9,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":90000,"max":100000,"currency":"CAD","period":"year","gross":null,"usd_annual":70468},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-15T20:41:48Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T15:57:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\nWelcome toTELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division ofTELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.\nWith a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization\nFrom mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.\nJob Description:\nTELUS Digital System Engineering & Support practice provides design, implementation, integration, consulting, management, and support services to internal and external clients. We are searching for a talented Client Project Manager to work on multiple application development mandates. The Client Project Manager is the primary point of contact between our clients and internal delivery teams.\nThe role owns project scope, timeline, budget, and communication from kickoff through final delivery, ensuring projects are completed on time, within budget, and to the client's satisfaction. The ideal candidate is a skilled communicator who can balance client relationship management with disciplined project execution and has experience in the media & entertainment industry.\nKey Responsibilities\nManage the end-to-end project lifecycle, from project definition through implementation and closure or transition to a support & maintenance phase.\n\nServe as the primary client-facing owner for one or more concurrent projects, managing scope, schedule, budget, and overall client satisfaction\n\nLead project kickoffs, requirements gathering, and discovery sessions to define objectives, deliverables, and success criteria\n\nDevelop and maintain detailed project plans, timelines, and resource allocation across internal teams\n\nTranslate client requirements into clear briefs, specifications, and tasks for internal teams (design, engineering, creative, operations, etc.)\n\nPerformance and Metrics Build reports and keep a tight follow-up on team's assignments and operational activities.\n\nRun regular client status meetings, check-ins, and business reviews; produce clear status reports covering progress, risks, and budget\n\nManage client change requests and scope changes, including their impact on timeline, budget, and resourcing, with proper documentation\n\nAct as escalation point for client concerns and issues, coordinating internal teams to resolve blockers quickly\n\nManage project risk proactively - identifying potential issues before they impact delivery and developing mitigation plans\n\nOwn project budgets, including tracking spend against contract terms and flagging overages early\n\nResource Management: Allocate resources efficiently to ensure project goals are met within budget and time constraints.\n\nTeam Leadership: Lead and motivate project teams, fostering collaboration and communication among team members.\n\nFacilitate client review and approval cycles, including UAT & sign-off processes before releases\n\nMaintain accurate project documentation, meeting notes, and records of decisions and approvals\n\nSupport contract, SOW, and invoicing processes in coordination with finance and account management\n\nIdentify areas for improvement in project processes and implement best practices to enhance efficiency and quality.\n\nParticipate in client proposal processes when project management expertise is required.\n\nIdentify opportunities for account growth or additional services based on client needs Required Qualifications & Skills\n\nStrong expertise in project planning, judgment, leadership, decision-making, analysis, and problem-solving\n\nExcellent English / French oral and written communication skills\n\nInterpersonal and negotiation skills to effectively work with diverse teams and stakeholders\n\nThorough understanding of Project Management methodologies, principles, and practices such as Waterfall, Agile, and SCRUM\n\nProven experience in executing and delivering on objectives; previous experience managing change orders and risk management.\n\nComfortable interacting with vendors, clients, and internal teams to negotiate, communicate, and influence to meet project needs\n\nStrong analytical skills to seek creative and innovative ways to deliver client solutions Excellent organizational and time management skills are crucial for managing multiple projects simultaneously and prioritizing tasks effectively.\n\nFamiliarity with project management software tools and techniques, as well as relevant industry standards and best practices.\n\nCapacity to adapt to changing project requirements, stakeholder priorities, and external influences.\n\nPreferred Qualifications\nA bachelor's degree in a relevant field such as project management, business administration, engineering, or a related discipline.\n\nCertification in project management and/or change management (e.g. PMP, Six Sigma, Agile PMI-ACP, AgilePM, CSM, Prosci, CCMP).PMP, CSM, PRINCE2, or equivalent project management certification\n\nExperience in Media & entertainment industry.\n\nRésumé du poste\nL'équipe Ingénierie et soutien des systèmes de TELUS Numérique offre des services de conception, de mise en œuvre, d'intégration, de consultation, de gestion et de soutien à une clientèle interne et externe. Nous recherchons un chef de projet client talentueux pour gérer plusieurs projets de développement d'applications. Le chef de projet client est le principal interlocuteur entre nos clients et nos équipes de développement internes.\nCe poste est responsable de la portée, de la gestion des échelons, du budget et des communications du lancement du projet jusqu’à la fermeture, garantissant ainsi le respect des délais, du budget, et la satisfaction du client. Le candidat idéal possède d'excellentes compétences en communication, sait allier la gestion de la relation client à une exécution rigoureuse du projet et a de l'expérience dans le secteur des médias et du divertissement.\nPrincipales responsabilités\nGérer l'intégralité du cycle de vie du projet, de la définition du projet à sa mise en œuvre et sa clôture ou sa transition vers une phase de support et de maintenance.\n\nAssurer la gestion d'un ou plusieurs projets simultanés en tant que principal interlocuteur du client, en gérant la portée, le calendrier, le budget et la satisfaction globale du client.\n\nAnimer les réunions de lancement de projet, la collecte des requis et les séances de découverte afin de définir les objectifs, les livrables et les critères de réussite.\n\nÉlaborer et tenir à jour des plans de projet détaillés, des échéanciers et une répartition des ressources entre les équipes internes.\n\nTraduire les exigences des clients en énoncés simples, spécifications et tâches claires pour les équipes internes (conception, ingénierie, création, opérations, etc.).\n\nPerformance et indicateurs : Élaborer des rapports et assurer un suivi rigoureux des tâches et des activités opérationnelles de l'équipe.\n\nOrganiser des réunions régulières avec les clients pour faire le point sur l'avancement des projets, des bilans et des revues d'activité ; produire des rapports d'activité clairs couvrant les progrès, les risques et le budget.\n\nGérer les demandes de modification et les changements de portée des clients, y compris leur impact sur les délais, le budget et les ressources, avec une documentation appropriée.\n\nServir de point de contact pour la résolution des problèmes et préoccupations des clients, en coordonnant les équipes internes afin de gérer rapidement les obstacles.\n\nGérer les risques du projet de manière proactive : identifier les problèmes potentiels avant qu’ils n’affectent la réalisation et élaborer des plans de mitigation\n\nGérer les budgets de projet, notamment en assurant le suivi des dépenses par rapport aux termes du contrat et en signalant rapidement les dépassements.\n\nGestion des ressources : Allouer efficacement les ressources afin de garantir que les objectifs du projet soient atteints dans le respect du budget et des délais.\n\nLeadership d'équipe : Diriger et motiver les équipes de projet, en favorisant la collaboration et la communication entre les membres de l'équipe.\n\nFaciliter les cycles de revue et d'approbation des clients, y compris les processus de tests d'acceptation utilisateur et de validation avant les mises en production.\n\nTenir à jour la documentation de projet, les comptes rendus de réunion et les registres des décisions et approbations.\n\nGestion des contrats de soutien, des énoncés de travaux et des processus de facturation en coordination avec les services financiers et la gestion des comptes client.\n\nIdentifier les axes d'amélioration des processus de projet et mettre en œuvre les meilleures pratiques pour améliorer l'efficacité et la qualité.\n\nParticiper aux processus de proposition client lorsque des compétences en gestion de projet sont requises.\n\nIdentifier les opportunités de croissance du compte ou de services supplémentaires en fonction des besoins du client\n\nQualifications et compétences requises\nExcellentes compétences en communication orale et écrite, tant en français qu'en anglais.\n\nSolide expertise en planification de projet, jugement, leadership, prise de décision, analyse et résolution de problèmes\n\nCompétences interpersonnelles et de négociation permettant de travailler efficacement avec des équipes et des parties prenantes diverses.\n\nCompréhension approfondie des méthodologies, principes et pratiques de gestion de projet telles que Waterfall, Agile et Scrum\n\nExpérience avérée dans l'exécution et la réalisation d'objectifs ; expérience antérieure en matière de gestion des modifications de contrat et de gestion des risques.\n\nAisance relationnelle avec les fournisseurs, les clients et les équipes internes pour négocier, communiquer et influencer afin de répondre aux besoins du projet.\n\nSolides compétences analytiques pour rechercher des moyens créatifs et innovants de fournir des solutions aux clients\n\nExcellentes compétences en matière d'organisation et de gestion du temps sont essentielles pour gérer plusieurs projets simultanément et prioriser efficacement les tâches.\n\nConnaissance des outils et techniques logiciels de gestion de projet, ainsi que des normes et meilleures pratiques pertinentes du secteur.\n\nCapacité d'adaptation aux exigences changeantes des projets, aux priorités des parties prenantes et aux influences externes.\n\nQualifications souhaitées\nUn baccalauréat dans un domaine pertinent tel que la gestion de projet, l'administration des affaires, l'ingénierie ou une discipline connexe.\n\nCertification en gestion de projet et/ou en gestion du changement (par exemple PMP, Six Sigma, Agile PMI-ACP, AgilePM, CSM, Prosci, CCMP).Certification en gestion de projet PMP, CSM, PRINCE2 ou équivalent\n\nExpérience dans le secteur des médias et du divertissement","description_format":"text","description_chars":11293,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"},{"name":"Montreal","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-10-15T22:34:09Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":70468,"is_top_pay":false},"html_url":"https://alion.io/job/telus-digital-project-manager-bilingual","json_url":"https://alion.io/job/telus-digital-project-manager-bilingual.json","meta":{"generated_at":"2026-10-17T16:02:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21858,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6117},"rest":"https://alion.io/mcp/rest/get_company?id=6117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftelus-digital-project-manager-bilingual"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftelus-digital-project-manager-bilingual"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftelus-digital-project-manager-bilingual"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/telus-digital-project-manager-bilingual\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftelus-digital-project-manager-bilingual"}]}