{"id":648253,"url":"https://alion.io/job/telus-digital-project-manager-onsite-data-collection","title":"Project Manager, Onsite Data Collection","company":{"id":6117,"name":"Telus Digital","domain":"telusdigital.com","url":"https://alion.io/company/telus-digital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":104800,"max":131000,"currency":"USD","period":"year","gross":null,"usd_annual":131000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-07-31T01:24:59Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-09-29T20:48:07Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Who We Are\nWelcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.\nWith a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.\nFrom mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.\nLocation & Flexibility\nThis role can operate remotely in the United States with required travel to client sites and data collection locations.\nThe Opportunity\nWe are seeking a Project Manager to lead day-to-day execution of onsite and field data collection projects, ensuring delivery against client expectations, timelines, and budget. This is a client-facing, data-driven, and solution-focused role for someone with strong critical thinking, technical curiosity, and comfort operating in dynamic, sometimes ambiguous environments - including client programs where goals and workflows are still being defined.\nThe Project Manager, who reports into the Program Manager, owns turning program strategy into actionable day-to-day plans and delivering them on the ground, escalating program-level risks and decisions upward as needed.\nResponsibilities\nProject Execution & Delivery\nOwn project execution and delivery milestones for one or more onsite/field data collection projects.\n\nTranslate program strategy set by the Program Manager into actionable, day-to-day project plans.\n\nOwn the project-level lifecycle - planning, execution, monitoring, and delivery - against client expectations, timelines, and budget.\n\nIdentify and resolve risks related to staffing and logistics, escalating program-level risks or decisions to the Program Manager.\n\nTranslate abstract or evolving client needs into concrete, actionable workflows on the ground.\n\nClient Management & Communication\nServe as the primary day-to-day client contact for the project.\n\nLead client calls and Weekly Status Reports (WSRs), including data analysis, performance insights, and stakeholder updates.\n\nCommunicate progress, risks, and incorporate client feedback in real time.\n\nSupport day-to-day client relationship health, flagging satisfaction, risk, or growth signals up to the Program Manager.\n\nFinancial & Operational Oversight\nTrack and report project financials to the Program Manager, ensuring alignment to budget and forecast.\n\nManage landlord contracting and payment coordination for onsite facilities.\n\nCreate and maintain clear documentation - project plans, process maps, SOPs, and meeting notes.\n\nTeam Leadership & Coordination\nLead Project Coordinators and Schedulers, delegating tasks and ensuring alignment to project goals.\n\nPartner with Sourcing/Talent Acquisition to secure appropriate talent across staffing models, including full-time, part-time, and crowd-based collectors.\n\nDrive consistency and performance across distributed project teams, including crowd-based contributors where applicable.\n\nOnsite Operations & Quality\nMonitor onsite project health through moderator check-ins and real-time site oversight.\n\nProvide real-time feedback based on client needs, and escalate quality or equipment issues promptly.\n\nEnsure site readiness, safety, and compliance standards are met at all data collection locations.\n\nQualifications\nBachelor's degree in Business, Engineering, Computer Science, or a related field; relevant experience accepted in place of formal education.\n\n3+ years of project management experience in onsite/field operations, data collection, or a technical/global services environment. Experience managing crowd-based or community operations preferred. Familiarity with robotics or data collection programs preferred.\n\nProficiency with Google Workspace and Microsoft Office; working knowledge of data dashboards preferred.\n\nAgile/Scrum and/or PMP certification a strong plus.\n\nStrong operational leadership in complex, fast-scaling environments.\n\nEffective client communication and expectation management.\n\nBalances execution with financial and timeline constraints.\n\nComfortable navigating ambiguity and providing structure day-to-day.\n\nStrong critical thinking, analytical skills, and autonomy.\n\nRecommends best practices, tools, and process improvements to enhance delivery.\n\nEqual Opportunity Employer\nAt TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.\nWe will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.\nFor more information on how we use your information, see our Privacy Policy.","description_format":"text","description_chars":5564,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-09-10T20:19:35Z"}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":1,"p_active":0.55,"p_room":0.36,"age_days":60,"expected_fill_days":33,"reasons":["conf:4","velocity","win:tail","crowd:"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":131000,"is_top_pay":true},"html_url":"https://alion.io/job/telus-digital-project-manager-onsite-data-collection","json_url":"https://alion.io/job/telus-digital-project-manager-onsite-data-collection.json","meta":{"generated_at":"2026-09-30T05:39:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4088,"day_limit":5000,"remaining_today":912,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}