{"id":3734671,"url":"https://alion.io/job/telus-health-cloud-infrastructure-specialist","title":"Cloud & Infrastructure Specialist","company":{"id":721840,"name":"TELUS Health","domain":"telushealth.com","url":"https://alion.io/company/telushealth-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":5,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-11-12T03:57:18Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":90},"description":"TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.\nCloud & Infrastructure Specialist responsible for managing and maintaining on-premise and cloud based application server infrastructureJoin our team and what we'll accomplish together\nTELUS Health Retirement and Benefits Solutions administers pension and benefits plans for nearly nine million members across Canada and the United States. For nearly 30 years, our Ariel administration platform has been a trusted partner to corporations, government organizations, and multi-employer plans-helping them deliver the benefits and retirement security their employees deserve.\nOur Cloud and Infrastructure team is the backbone of this mission. You'll join a department that's focused on seamless client experiences, fast problem resolution, and keeping the systems running that matter to millions of people. We don't just manage infrastructure-we enable our clients to focus on what they do best, knowing their systems are in expert hands.\nHere's what makes this role special: You'll work on a team that values proactive problem-solving, continuous learning, and taking ownership of the systems you manage. You'll see the direct impact of your work through satisfied clients and team members who rely on you, and you'll have opportunities to grow your cloud and automation expertise in a supportive environment.\nWhat you'll do\nYou'll be the go-to cloud specialist keeping our cloud and server infrastructure running smoothly and securely. Here's where you'll focus your energy:\nInfrastructure Management & Operations\nBuild, maintain, and optimize cloud and server infrastructure that supports millions of plan members\n\nReact to infrastructure alerts and resolve issues efficiently while maintaining SLA commitments\n\nPerform server patching and OS upgrades, ensuring systems stay secure and up-to-date\n\nParticipate in disaster recovery planning and execution-keeping business continuity top-of-mind\n\nSupport software deployment activities and help teams get new solutions into production safely\n\nClient & Team Support\nRespond to requests from administration teams, clients, and internal users with technical guidance and solutions\n\nManage your ticket queue strategically, balancing urgent needs with quality work\n\nExplain complex technical concepts in ways non-technical stakeholders can understand-a real leadership skill\n\nDocumentation & Knowledge Management\nCreate clear technical documentation that helps others understand our infrastructure and procedures\n\nMaintain our configuration management database (CMDB) as the single source of truth for our systems\n\nWhat you bring\nMust-haves:\nDiploma in Computer Science or equivalent education/hands-on experience\n\n3-5 years of experience in infrastructure engineering, including ticketing systems\n\nStrong proficiency with Windows and Linux operating systems\n\nSolid skills in PowerShell and scripting languages\n\nProficiency with Microsoft Office suite\n\nExcellent written and verbal communication skills\n\nStrong server infrastructure management fundamentals\n\nA genuine customer service orientation-you want to help people and teams succeed\n\nAbility to think analytically, solve problems creatively, and manage multiple priorities\n\nSelf-motivated and collaborative-you work well independently and as part of a team\n\nQuick learner who's excited about tackling new challenges\n\nNice-to-haves:\nFamiliarity with deployment automation technologies\n\nExperience with Google Cloud or Microsoft Azure platforms\n\nExperience with ServiceNow ticketing systems\n\nSalary Range: $65,000 - $85,000 USD\nActual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.\nTELUS Health offers rewarding benefits, which may vary per job function, such as:\nComprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family\n\nFlexibility to work in-office, virtually or a combination of both\n\nGenerous company matched pension\n\nOpportunity to give back to communities in which we work, live and serve\n\nCareer growth and learning & development opportunities to develop your skills\n\nAnd much more…\n\nJob Type: This is for a current vacancy.\nWhy this matters for your career:\nThis role is perfect if you're looking to deepen your infrastructure expertise while working on systems that impact millions of lives. You'll gain exposure to cloud platforms, automation, and disaster recovery-all highly marketable skills. Plus, you'll join a supportive team culture where learning and growth are valued.\nA bit about us\nWe’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.\nTELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.\nBy applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.","description_format":"text","description_chars":6193,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Digital Mental Health","Occupational Health"],"lifecycle":[{"event":"open","at":"2026-11-04T09:02:58Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.657,"p_room":0.28,"age_days":90,"expected_fill_days":45,"reasons":["conf:6","velocity","win:tail","crowd:"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/telus-health-cloud-infrastructure-specialist","json_url":"https://alion.io/job/telus-health-cloud-infrastructure-specialist.json","meta":{"generated_at":"2026-11-12T14:48:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30809,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":721840},"rest":"https://alion.io/mcp/rest/get_company?id=721840"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftelus-health-cloud-infrastructure-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftelus-health-cloud-infrastructure-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftelus-health-cloud-infrastructure-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/telus-health-cloud-infrastructure-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftelus-health-cloud-infrastructure-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3734671}},{"tool":"search_jobs","arguments":{"company":"telushealth.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3734671},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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