{"id":1549634,"url":"https://alion.io/job/temporal-senior-developer-success-engineer-west","title":"Senior Developer Success Engineer - West","company":{"id":4236,"name":"Temporal","domain":"temporal.io","url":"https://alion.io/company/temporal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-04T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"PT","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"inferred","locations":["Los Angeles, United States","Seattle, United States","Portland, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":115200,"max":189000,"currency":"USD","period":"year","gross":null,"usd_annual":189000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"Java","optional":false},{"name":"Kubernetes","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Terraform","optional":false},{"name":"Twilio","optional":false},{"name":"TypeScript","optional":false},{"name":"Amazon EKS","optional":true},{"name":"Ansible","optional":true},{"name":"Google GKE","optional":true}],"status":"live","first_seen_at":"2026-06-12T18:12:56Z","employer_posted_date":"2026-06-12","last_verified_at":"2026-10-05T00:51:33Z","board_verified":true,"closed_at":null,"days_open":114,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":114},"description":"Role Summary\nThe Senior Developer Success Engineer - West will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.\nWhat You'll Do\nBe a keen learner:\nAt Temporal, you’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.\n\nOur stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.\n\nBe a passionate problem solver:\nIf you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role.\n\nAs a Senior Developer Success Engineer, you’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.\n\nYou'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.\n\nOnce ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry-we have seasoned engineers and mentors to support you along the way!\n\nBe a great communicator:\nAs a Senior Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.\n\nYour insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio’s Network Test).\n\nYou’ll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.\n\nWhat You'll Bring\nReside within the Pacific time zone (United States)\n\n6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.\n\nExperience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).\n\nExperience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.\n\nMinimum of one year experience in an internal or external customer-facing role.\n\nPassion for helping others regardless of who they are or how they act.\n\nExperience working with or as part of remote teams.\n\nStrong written and verbal communication skills.\n\nSeek to understand first, lead with data, and rely on facts.\n\nNice to Have\nPrevious experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.\n\nExperience with security certificate management and implementation.\n\nAbility to understand use cases and translate them into Temporal design decisions and architecture best practices.\n\nTechnologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.\n\nTemporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.\nTemporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.","description_format":"text","description_chars":4348,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Los Angeles","iso":null,"kind":"city"},{"name":"Portland","iso":null,"kind":"city"},{"name":"Seattle","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Developer Tools"],"lifecycle":[{"event":"open","at":"2026-09-30T23:51:50Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.417,"p_room":0.28,"age_days":113,"expected_fill_days":50,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-04T05:45:00Z"},"pay":{"stated_usd_annual":189000,"is_top_pay":true},"html_url":"https://alion.io/job/temporal-senior-developer-success-engineer-west","json_url":"https://alion.io/job/temporal-senior-developer-success-engineer-west.json","meta":{"generated_at":"2026-10-05T01:39:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2232,"day_limit":5000,"remaining_today":2768,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}