{"id":1549618,"url":"https://alion.io/job/temporal-senior-professional-services-engineer-west","title":"Senior Professional Services Engineer - West","company":{"id":4236,"name":"Temporal","domain":"temporal.io","url":"https://alion.io/company/temporal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Los Angeles, United States","Seattle, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":132600,"max":174037,"currency":"USD","period":"year","gross":null,"usd_annual":174037},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Temporal","optional":false},{"name":"TypeScript","optional":false},{"name":"Go","optional":true}],"status":"live","first_seen_at":"2026-08-12T21:01:26Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T02:51:22Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Role Summary\nTemporal customers are building some of the most critical, reliability-sensitive systems in production. They choose Temporal to move faster, ship with confidence, and operate durable workflows at scale.\nAs a Senior Professional Services Engineer, you will help customers and partners move from design to production-ready execution quickly and safely. You will establish strong delivery patterns, operational standards, and enablement that scale across teams and environments (cloud and self-hosted). This is a delivery-focused role centered on making systems work in the real world, and leaving customers better equipped than when you arrived.\nWhat You’ll Do\nDeliver production-ready Temporal implementations by co-building initial workflows with customer and partner engineering teams\n\nImplement and teach production-safe workflow patterns, including retries, timeouts, heartbeats, determinism, and versioning\n\nIdentify and remove early activation blockers before they become escalations\n\nHelp customers stand up and operate Temporal Server in production, including self-hosted environments\n\nDefine worker deployment, scaling, and operational guardrails, including upgrade strategy, failure handling, and capacity planning\n\nEstablish observability and reliability standards by defining metrics, alerts, and dashboards for workflows, workers, and Temporal Server\n\nCreate repeatable runbooks, templates, examples, and documentation that improve delivery quality across engagements\n\nLead hands-on workshops and training that enable customer and partner engineers to operate safely and independently\n\nOwn complex technical delivery issues end-to-end, partnering with Support and Platform Architects to reduce escalations to Engineering\n\nProvide actionable product and engineering feedback based on real-world implementation patterns and failure modes\n\nWhat You’ll Bring\nExperience delivering and operating production systems where reliability and incident response matter\n\nStrong understanding of distributed systems, failure modes, scaling tradeoffs, and operational safety\n\nHands-on coding ability in at least one major language such as Go, Java, Python, or TypeScript\n\nExperience deploying and operating production services in cloud and or self-hosted environments\n\nAbility to design and communicate operational standards, including on-call readiness, runbooks, and capacity planning\n\nComfort working directly with customers in high-stakes delivery moments, with a calm and credible approach\n\nStrong debugging skills and ability to navigate ambiguity and messy real-world constraints\n\nAbility to teach and enable other engineers, not just deliver the work directly\n\nNice to Have\nExperience with workflow orchestration systems, distributed task processing, or durable execution concepts\n\nA track record of building observability programs, including dashboards, alerting strategies, and operational maturity models\n\nProven ability to create reusable reference architectures, templates, or internal enablement programs\n\nStrong partnership skills to collaborate with product and engineering teams and translate field learnings into roadmap improvements\n\nBackground in working with partners or services delivery models at scale\n\nTemporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.\nTemporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.","description_format":"text","description_chars":3967,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"San Francisco","iso":null,"kind":"city"},{"name":"Los Angeles","iso":null,"kind":"city"},{"name":"Seattle","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Developer Tools"],"lifecycle":[{"event":"open","at":"2026-09-30T23:51:50Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.411,"p_room":0.44,"age_days":60,"expected_fill_days":44,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":174037,"is_top_pay":true},"html_url":"https://alion.io/job/temporal-senior-professional-services-engineer-west","json_url":"https://alion.io/job/temporal-senior-professional-services-engineer-west.json","meta":{"generated_at":"2026-10-13T03:09:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4236},"rest":"https://alion.io/mcp/rest/get_company?id=4236"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftemporal-senior-professional-services-engineer-west"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftemporal-senior-professional-services-engineer-west"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftemporal-senior-professional-services-engineer-west"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/temporal-senior-professional-services-engineer-west\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftemporal-senior-professional-services-engineer-west"}]}