{"id":2651900,"url":"https://alion.io/job/tenable-customer-success-manager-3","title":"Customer Success Manager","company":{"id":6599,"name":"Tenable","domain":"tenable.com","url":"https://alion.io/company/tenable","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":53000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1010},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-15T18:33:42Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-19T12:31:14Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who is Tenable?\nTenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!\nWhat makes Tenable such a great place to work?\nAsk a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!\nYour Role: \nTenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography.\nCompanies today are grappling with an ever expanding IT landscape encompassing traditional IT devices and modern assets such as IoT, DevOps and operational technology. In this era, it is more important than ever before for companies to have visibility of their attack surface and the vulnerabilities therein. Tenable’s vision is to help our customers develop this visibility and manage their Cyber Exposure; significantly improving their IT security. Your role with involve working with designated existing customers as well as partners in your specified market place.\nYour Opportunity:\nResponsible for consultatively working with customers to define improvements in their IT security roadmap.\nResponsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts\nResponsible for Quarterly & Annual Revenue Targets\nManage client relationship through all phases of the sales cycle Provide a consultative solutions sales process to prospects specifically to enhance customer’s security practices as it pertains to IT vulnerability management.\nConducts one-on-one and group sales presentations\nProvide account management to an existing territory\nResponsible for tracking customer information, forecasts and reports\nDevelop and maintain prospect and customer list based on strategic marketing data and other sources for sales leads\nPlan & Strategize marketing activities with the Marketing and Channel teams for the end users and channels\nWhat You'll Need:\nMust have experience selling On-Demand, SaaS (Software as a Service) solution or subscription based product to a diverse customer base\nBA/BS degree and 3+ years of sales experience focused on growing existing business or new business\nLarge account management or project management experience\nProven track record for closing large and mid size companies\nAbility to adapt, overcome objections, and learn complex solutions\nStrong time management skills\nCreate new business opportunities through in-depth conversations and relationship building\nProven track record of growing business from an established client base.\nStrong time management skills.\nConsistent and documented track record for achieving monthly/quarterly/annual target metrics\nStrong oral and written communication skills are a must\nAbility to work in a fast paced, team environment with revenue deadlines\nWorking knowledge of computer applications such as Microsoft Office and Salesforce.com\nAbility to travel up to 40%, including critical customer meetings and business meetings.\nAnd Ideally:\nNetwork Security background\n#LI-Hybrid #LI-KM1\nWe’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact  for further assistance.\nTenable Data Consent Statement\nTenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:\nGeneral Applicant Privacy Notice\nCalifornia Applicant Privacy Notice\nEU/EEA/UK Applicant Privacy Notice","description_format":"text","description_chars":4357,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Japan","iso":"JP","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Information Security","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-10-15T22:00:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":54,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/tenable-customer-success-manager-3","json_url":"https://alion.io/job/tenable-customer-success-manager-3.json","meta":{"generated_at":"2026-10-19T12:45:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8855,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6599},"rest":"https://alion.io/mcp/rest/get_company?id=6599"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftenable-customer-success-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftenable-customer-success-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftenable-customer-success-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tenable-customer-success-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftenable-customer-success-manager-3"}]}