{"id":3533539,"url":"https://alion.io/job/tenable-senior-customer-success-manager","title":"Senior Customer Success Manager","company":{"id":6599,"name":"Tenable","domain":"tenable.com","url":"https://alion.io/company/tenable","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":82000,"max_usd":175000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":768},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-30T15:38:14Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T05:34:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who is Tenable?\nTenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!\nWhat makes Tenable such a great place to work?\nAsk a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!\nYour Role:\nAs a member of the Customer Success team, this role will be responsible for the renewal and expansion for existing Tenable customers in our Enterprise segment \nYour Opportunity:\nCultivate and maintain strong relationship with key stakeholders with our Enterprise accounts\nResponsible for renewing and expanding revenue within given client base\nResponsible for forecasting and achieving Quarterly & Annual Revenue Targets\nWork with high value accounts in our Enterprise segment\nConduct regular strategic account reviews to assess customer goals and align our solutions accordingly. Conducts one-on-one and group sales presentations\nLead the onboarding process for clients, assisting with client adoption, maintaining client satisfaction through consistent value-added communications and meetings\nCollaborate with various Territory Managers and Sales Engineers to maintain client health and drive expansion opportunities\nProactively address challenges and work towards solutions that enhance overall customer satisfaction.\nAct as an internal liaison with Support, Product and Marketing to serve as the voice of customer\nResponsible for creating expansion opportunities through in-depth conversation and relationship building\nMay perform other duties and responsibilities that management may deem necessary from time to time\nWhat You'll Need:\nBA/BS degree and 8+ years of sales experience focused on renewal or growing existing business\nExperience selling On-Demand, SaaS (Software as a Service) solution or subscription based\nAbility to adapt, overcome objections, and learn complex solutions\nStrong time management skills\nConsistent and documented track record for achieving monthly/quarterly/annual target metrics\nExceptional oral and written communication skills are a must\nAbility to multi-task and manage multiple priorities in a fast-paced, customer focused environment\nExperience with Cybersecurity industry\nWorking knowledge of Google Suite applications and Salesforce\nDetail oriented with excellent follow-up\nAbility to sit and work at a computer for extended periods of time\nSome travel may be required\n#LI-Hybrid #LI-MF1\nThis is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.\nUS Pay Range\n$38.70—$51.52 USD\nWe’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact  for further assistance.\nTenable Data Consent Statement\nTenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:\nGeneral Applicant Privacy Notice\nCalifornia Applicant Privacy Notice\nEU/EEA/UK Applicant Privacy Notice","description_format":"text","description_chars":4595,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Education assistance","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Security","Information Security","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-10-30T16:51:08Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 3 · green card filings: 1","filings_12m":3,"filings_prev_12m":4,"green_card_filings_12m":1,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":54,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/tenable-senior-customer-success-manager","json_url":"https://alion.io/job/tenable-senior-customer-success-manager.json","meta":{"generated_at":"2026-10-31T08:27:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12605,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6599},"rest":"https://alion.io/mcp/rest/get_company?id=6599"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftenable-senior-customer-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftenable-senior-customer-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftenable-senior-customer-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tenable-senior-customer-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftenable-senior-customer-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3533539}},{"tool":"search_jobs","arguments":{"company":"tenable.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3533539},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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